Airline "Ural Airlines".
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Airline "Ural Airlines".

Airline Ural Airlines. Official site. 

 

In 2013, the "European Aviation Safety Agency" had a rating of airlines in terms of safety. The absolute leader in this respect was the company УRalsko airlines, which has been engaged in civil air transportation for several decades and has established itself as a serious and responsible organization.

Park Air airline ships small - only 16 airliners. However, the geography of flights is wide enough - 120 directions in different cities of Russia and CIS countries.

Regular customers of Ural Airlines are given the opportunity to become a member of the Wings and Corporation bonus programs.

Airline "Ural Airlines" is by far one of the most recognizable domestic carriers. Flights shedule "Ural Airlines" carries out the execution of its flights not only on the territory of the Russian Federation, but also beyond it, carrying out air travel in the world 24 States.

Since 2007 years, the rate of passenger airline "Ural Airlines" has been steadily growing, and 2014 year is expected to reach a level 5 million passengers per year, while the first millionth passenger airline "Ural Airlines" transported in 2006 year.

 

 

Once in the middle of the year 2014, the airline "Ural Airlines" finally completed the construction of a hangar complex for maintenance of wide-body aircraft, it is assumed that in the near future will be acquired by the new carrier wide-body aircraft such as the Boeing 767 and Airbus A330.

In 2013 year, the airline "Ural Airlines" in 11 time became the winner of "Wings of Russia" award, and in addition, the air carrier as fourfold recognized as the best airline of the year on the internal routing may that itself underlines the high status of the flights shedule.

The company's clients are served in three classes: economic, comfort and business class. All passengers on board Ural Airlines' liners are provided with the latest press, food and drinks. Comfort class passengers have the opportunity to check in at a separate counter and arrive at the boarding point using a separate vehicle. Business class customers will be able to receive a range of additional services both during check-in and boarding and during the flight.

Airline "Ural Airlines". 1

Airline "Ural Airlines" cares about the passengers not only during the flight, but also in the case of flight delays, for example due to weather conditions.

 

In this case, you will be given a number of services:

  • Special room for the care of a small child.

  • The ability to inform the relatives of the flight delay by phone or email.

  • When the aircraft delayed more than four hours, you will provide hot meals.

 

All of these services the company provides at no additional charge.

On some routes, the company organizes subsidized transportation at reduced rates. With all the details can be found on the company's website.

Airline "Ural Airlines". 2

Taking care of the comfort of its customers, "Ural Airlines" offer additional services:

  1. Directly on board the aircraft, you can purchase a pass for the Aeroexpress. Passenger flights are some tickets available for free.

  2. Company "Ural Airlines" has signed a contract with the railways of Germany, according to which the passengers, to fly to Munich and Cologne can continue onward journey by train.

  3. For advanced Internet users, a new service has appeared - widgets for Yandeks. Now you can set the view to your home page and easily navigate to the flight schedule and ticket prices.

  4. Gadget for Google is another new service that also allows you to quickly find information of interest from your home page.

 

Online consultation is a modern, simple way to get information using the Internet. Company employees around the clock ready to answer any of your questions. 

 

Airline Ural Airlines. Official site. http://www.uralairlines.ru/

Airline "Ural Airlines". Official site.

Basic data:

  • Country Russia

  • Year of occurrence: 1993;

  • IATA airline code: U6;

  • ICAO airline code: SVR;

  • Domestic airline code: U6;

 

Contact details:

  • Airline mailing address: per. Morning, 1g, Yekaterinburg, Russia, 620025;

  • City Airline Phone: + 78002000262;

  • Airline fax: +73432726000;

  • E-mail Airlines: [email protected];

  • The base airports of the airline are Moscow airports Domodedovo, Ekaterinburg Koltsovo.

 

Domestic flights: Blagoveshchensk, Anapa, Irkutsk, Vladivostok, Gelendzhik, Mineralnye Vody, Krasnodar, Nadym, Moscow, Novosibirsk, Nizhny Novgorod, Norilsk, Novy Urengoy, Samara, Salekhard, Sochi, St. Petersburg, Chita, Khabarovsk, Yamburg, Yakutsk.

The CIS flights: Gyumri, Baku, Yerevan, Dushanbe, Kulyab, Kiev, Simferopol, Lankaran, Khujand, Tashkent ,.

International flights: Bangkok, Antalya, Budapest, Barcelona, ​​Varna, Burgas, Guangzhou, Goa, Dusseldorf, Dubai, Cologne, Heraklion, Lahore, Larnaca, Munich, Milan, Prague, Podgorica, Rimini, Pula, Rhodes, Sanya, Istanbul, Tel -Aviv, Split, Harbin.

The airline's fleet are aircraft Airbus A320, Airbus A319.


Uniforms stewardess: Ural Airlines (Ural Airlines). Russia.

Uniforms stewardess: Ural Airlines (Ural Airlines). Russia. 

Airlines of the World and Russian ...

Good afternoon,
I want to leave negative feedback on the work of your airline. With relatives 10.05.2016 want to fly to Moscow to Semferopolya Flight 2831zaderzhali on 1.5 hours, no information about the reasons for the delay, we did not say that the most interesting on the following flights Semferopl sent without delay.
As a human being could at least apologize and call the reasons for detention.
Please explain the reasons for such a disgusting attitude to passengers! All friends say to your airline did not fly, because you do not believe us passengers for the people!

I flew with a friend on May 1, 2016 St. Petersburg-Simferopol, the stewardesses are openly rude, "please" do not use in communication with passengers ... apparently such a word is completely absent in the lexicon. At first, they do not react to the requests of passengers, after repetition they do it, with a TAAK FACE ... that you will regret that you applied. Amazing airline! We saw this for the first time, but on May 8, 2016, on the way back, everything repeated again, although the crew was different. It seems that this is an element of their corporate culture ...

Bought a ticket promo economy, there is evidence that without luggage. What norms luggage allowances (including premium) for this kind of passenger, including hand luggage into the cabin.
Thank you

I wanted to buy a ticket to Osh promo for her daughter on May 25 without luggage but the reason I say that net.A 7let adult ticket already vzyali.Proshu decide my vopros.Spasibo

I want to express my gratitude to your airline for a free flight from Ulan-Ude to Moscow and back of my father - the Great Patriotic War participant. Special thanks for their professionalism, kind, considerate attitude to people worthy of the company's manager Julia Tickets SV - the official representative of your company in Buryatia. Julia works in an office on the avenue. 50 October, 8a. We have something to compare. We contacted the company S7, but their offer and the service leaves much to be desired. Anyway, to use their services no more desire.
Thank you for the opportunity to see his father in May 5 Moscow. Sincerely, Irina.

Employees tell the airline that delat 3 people who are waiting for the day flight u6 2970 Kulyab Moscow.

On March 18, due to traffic jams at the Paveletsky railway station, I missed the express train by 19 hours and got on the train by 20 hours late for the registration of flight u6-100 to Novosibirsk by 5 minutes at counter 35. A young man of medium height, thin, dark hair and both people speaking pop-eyed, handsome even in appearance, quite cynically explained to me that I have to pay 2,5 thousand at 48 window for being late for the flight. I explained to him that I had no cash, that I was a pensioner and disabled, and did not have any extra money, to which he stated that he could meet me halfway and re-issue my ticket a day later, but it would cost even more !!! Our dialogue turned into a psychic attack on his part. I explained to him that I needed to fly this flight, that there was still almost an hour before the flight, to which he began to poke me with my passport, causing me to feel guilty! I asked him to go to my meeting and not create a conflict situation, to which he calmly suggested that I take my documents and not interfere with his work. In fact, I didn't bother him, since there were no more passengers in this counter! In the end, he finished me off and said, there is nothing wrong and that I can pay with my pension card! (I had 3 thousand rubles left on it) I removed my last crumbs and caused bewilderment among the female employee who received the card for payment! She also asked me: "Who sent me to her?" Probably she did not understand for what fault I should part with my last cakes ?! But what was my surprise that after all the check in Terminal C, I crawled with all my strength to exit 48 and saw a crowd of passengers on my flight there, who were in no hurry to get out and, seeing my depressed state, asked what happened to me and was not needed If you help me, I realized that the world is not without good people! We took off only at 22 o'clock and through no fault of ours! Now I want to ask: "How is the recruitment of personnel in the passenger terminal formed? Is the presence of a human element taken into account or are they recruiting people-monsters who see and hear nothing? But they are designed to help passengers, and not cynically mock them! an unpleasant incident that shortened my stay on this earth and almost brought me to a heart attack, which I suffered more than one or two, along with aortocoranary bypass grafting and a stroke in addition! After all, this guy by his psychotype has no right to work with normal people. to the prison of repeat offenders and be a warden, where he will achieve great success in this field! .. Please look into this case and inform me about the results! Respectfully Aleksandrovsky Sergey Vladimirovich.

flight u6 547 18.03.16.letela with a child from St. Petersburg to Sochi. (flew for the first time) service for all 100 attitude everywhere was a good board conductors at all is a miracle !!!!! just have razed schem back nourish s7 Siberia God felt at the end of camp would still torture and vooobsche it very good !!!!!! fier without the child but it would be strangled so Do not know how other but Ural airlines all 100 !!!!!!!!!! fly even if only for their company.

On your negativity against S7 disagree staff quite polite and generally fly during the warmer months. And more on the morning of the flight from Samara to Moscow time and for all time rudeness I never met in S7. But delays in flights of Ural Airlines are often not very polite on the hotline operators is common.

Flew 21.02.2016g. The ticket bought on your site from Moscow to Min. Water. Online food ticket, and the plane was very surprised that I asked this question, and there I was not alone with this issue. Please: make the change on the site that would have been cheating. Thank you.

Flew U60526 16 2015 August Semfiropol Moscow. Flight delayed for hours 9 15 minutes. As a result, the flight took place only in the morning 4.
However, the airline initially reported only about the delay in the 7 hours. Accordingly, the hotel did not provide.
claim has been written with the requirement to compensate the cost of wasted time, hotel, non-pecuniary damage and associated costs. The airline said that the delay occurred because of a technical fault of the aircraft, and consequently, the airline is not responsible. At the same time, the airline has categorically refused to provide proof of a fault, without trial request.
Thus, there is great doubt the veracity of the airline response. Spend your time on the court, so even with the loss probability, it is not advisable. My time - more expensive.
Conclusion: The company's policy is to work with clients - disgusting. If the airline is innocent, then why would she hide evidence innocence?

Why is there no online registration for the flight from Sochi

Hello! I bought tickets Moscow-Simferopol-Moscow 19.04.2016 -26.04.2016.
A February 6 2016 from the seller Trip.ru tickets received notice that "The airline has made changes in schedule that affect your trip" and a proposal for the replacement of the voyage. But despite my agreement, still have not sent me a new ticket! replacing expires! I am very concerned!
Sincerely, NATALIA SAMOVARNOVA. tel. 8-916-210-19-30

All good thanks

October 3 2015 years U6742 flight was detained in Moscow belt more than 8 hours because of what I did not have time to Moscow to Saratov! 8 2015 October, I wrote you a claim in the amount of RUR 14900! Why is your company does not respond to my complaint! Why force me to go to court! I was hoping that your company is reliable and does not waste time on trifles in matters of his good name! Even an answer came to complaints!

I advise to sue. I myself have already filed. Good name is no longer smells like!

I do not put on a flight to U6-279 18: 00 01.01.2016 to Sochi due to lack of space, the ticket was purchased in December 16 2015. Also I did not have enough seats even 10 15 passengers and passengers in the other direction for the same reason. They offered next flight already on the evening of January 3. I transit from Murmansk. Sense hang Moscow 2, 5 days was not. A company representative Kositsyn AD I made a note that I have not planted on the flight. Today, January 19. Waiting on the airline 100% refund for a ticket. I have to wait a long time refund?

Sent 28.12. one child. Along the route Omsk-St.Petersburg. Company Representative Work with the evaluation excellent. On the plane all the attention on the child. Conversely fly the same airline company.

Very terrible company attitude of the staff at the airport representatives of boorish mocking. Arriving late due to the fault of the airline on the U6-2774 27 flight in November, my mother was not able to check in to Murmansk since the board to Murmansk had already flown to Murmansk. They did not provide tickets for the next flight, every hour they were fed with promises that in an hour it would be clear with further departure. I had to buy another ticket. Representative in Domodedovo Baryshev V.V. Ignoring the requests of my mother did not provide even water, let alone nutrition. Outraged by the staff if the Domodedovo base airport what happens at other airports where they buy tickets for your flights?

264 Eburg Moscow flight was detained because of engine repairs kept 2-plus hours on the plane, even inputs are not offered in November 20 2015

277 12.11.15 flight was to fly to Sochi now 16-42 - not yet taken off. Again, changing the plane. Full aircraft children. all tired. No water was not given. No food no one offered, even though they were required to offer through 4 hours.

Flew Sharmelsheyha yesterday from the company, voyage 3016. I would like to warmly thank styuardesy this side of the impeccable service, endless patience, kindness, courtesy and professionalism! Happiness and successful flights you !!! Your work is flawless!

I do not know how anyone, but I really like this airline! Flew of what day, 17.10.2015 flight u6576. Though there was a flight delay for an hour, but I am delighted. First, the ship commander apologized to us, secondly, many thanks to the pilots for the excursion))) they told us all the way that they were on the left or right side of the window.)) And the girls flight attendants are simply gorgeous and polite. Fly them is not the first time and always happy!

When will the sale of subsidized tickets for November 2015 of Blagoveshchensk-Moscow open?

Today 06.10.2015 is flying for the first time by this company and apparently extreme! The flight was to take place at 11.55, now 15.35, and we are still waiting for a miracle .... !!!!!!!!! The reasons for the flight delay were not stated!

September 4, 2015 flight 610 "Domodedovo" Moscow - Chelyabinsk. The departure was made exactly 5 hours later: the departure was supposed to be at 22:10, in fact, at 03:05.09.15 am on 200. The flight was delayed every hour, and no announcements were made on the speakerphone or on electronic displays. In this connection, more than 2 people lined up every hour in front of the boarding gate and waited for no one knows what. Try this mockery on yourself. When contacting the airport information service about the reasons for the delay, there is only one answer: contact the airline's office, which is located in the common hall. But we have already passed the check-in for the flight and are in the departure lounge. The single phones that we managed to find were unanimously silent. Further, according to the Law, when a flight is delayed for more than 4 hours, the airline must provide drinks, and after XNUMX hours - hot meals. None of this was even close. It seems that the flight was illegal - no where, no information. When the young man began to check the tickets when boarding, he received complaints, but he dismissed the duty phrase: "What are your complaints to me?" On the plane, the flight attendants were angry: well, at least they weren't rude. Apparently they themselves were exhausted. Now I have a question for the management of the airline: is it really so difficult to put things in order in my company? Why are your employees negligent about their job duties and treating people like a herd of animals? We hope to hear the answer.

The second time I fly by plane of your company, it's just disgrace. Service wants the best. Stewardesses rude. And today we flew to Sochi without luggage. Got contact phones that do not respond. I felt like I did not want to fly by plane of your airline. But we did not have a rest, we have speeches with a report at the conference. It's already night, and we have no time for sleep, there are still no luggage and nobody can say anything intelligibly. Just turned off the phones or do not pick up. Last year another airline took advantage of the flight with a delay at 12h was, we ran to the connecting flight, but the luggage was delivered. Please sort it out.

14.08.2015 when finding a ticket the girl of the company gave advice that problems with the ticket will not arise. In fact, everything turned out to be like a terrible hell. The representation of the airline in Ufa deliberately delayed the decision of our problem, pretending that it was trying its best to help us. But 17 hit: 30 the girl said that she needs to go to the kindergarten for the child, and she can not decide anything else. The easiest way to fly the newlyweds was proposed to cancel, I repeat to cancel t. E just give 46000 a rub. Tickets and buy new ones. Wild lawlessness !!!!!! Do not contact or fly this airline

Hello! In August of this year I flew to Crimea with your planes, I don’t understand why we were fed back and forth with cold sandwiches, can't it really be warmed up. It's just awful ! We fly not for three kopeks !!! And in general, your airline is not bad, but the food is disgusting!

Tickets bought 21 July on 18 August to Moscow. In the morning, we arrived at the flight 2 hours before departure - the flight was canceled. And we didn’t transplant the tickets to Barcelona anywhere, but simply sent us home from the airport. Then a girl called from Sverdlovsk. Sorry, we’re taking you on a flight on 22 hours, 18 numbers, and you don’t work with other companies Solve questions yourself or through your travel agency. That's the whole Ural service. Ural airlines do not advise flying because of this attitude towards customers.

I liked the passenger service by the flight attendants. Flew Domodedovo flight - Ulan-Ude. My chair did not recline and I was transplanted to another chair. Thank you for your sensitivity.

Good day! It so happened that the "sheet with flight number and departure time" was lost. The ticket itself is in electronic format. it is necessary to restore a piece of paper with the flight number! Anyone who has encountered this or knows what to do, please help. Thanks in advance!

Tell me, is it possible to return things forgotten in an airplane? The flight from Burgas to Ekaterinburg on July 1, arriving in Ekaterinburg was at 1 hour 20 minutes 2 July.

I flew 24.06.2015 flight U6 521 to 8.35 from Moscow to Simferopol. Flight delayed at 1 hour (this, as I understand it, having read the reviews, it is normal in the work of this airline). When stewards carried drinks, tomato juice was spilled on me, they pretended that nothing had happened. I flew to rest, I did not want to spoil the mood, I was waiting for at least apologize, I did not wait. After arriving at the airport, Simferopol tried to find an airline representative, there nobody had ever seen it. In general, the impressions from the flight by this airline are below average. I advise you to use the services of the Ural Airlines. They do not know how and do not want to properly provide services!

Disgusting airline performance (regular flight delays, ugly onboard service). They do not know how and do not want to work. Pour the juice "accidentally" and make
the view that nothing happened is normal for the flight attendants of this airline. I will never advise anyone to use the services of this airline.

On June 25, during a flood in Sochi, about 30 passengers (including me) were late for the airline's flight ... the city was flooded ... we stood for 4 hours in the city in a huge traffic jam in the water .... the plane flew away without us .. closed registration ahead of time .... the plane flew half empty .... we all barely waited for the representative of the airline, who came out and said "well, what can I do, I don't know" ... and stood like a ram ..... there was a huge scandal .... the passengers got the airline to reissue tickets for another flight ... in 2 days ... we were reissued for about 7 hours ... the children are hungry, everyone already has no strength ... people were forced to stay in Ssochi for another two days .., to pay for housing, to eat something ... a nightmare ..... and my son and I were denied a ticket (no seats, get as you want) ...... it's just a nightmare .... I was late to work, got into debt, had to buy train tickets and go for two more days ..... it's just awful !!!!! All planes delayed flights, and ours flew, leaving 30 passengers with children apparently to drown ... ...

On June 15, 2015, I flew from Anapa to Moscow on flight number 158. Apparently in the same plane with Kirill who left a review on 16.06.2015/XNUMX/XNUMX and completely agree with him, there really was a mess during the flight with complete inaction of the staff. It was unpleasant that the flight was delayed by almost an hour and there were no announcements or explanations, all the passengers were in the waiting room in complete ignorance. Also, after the greeting of the crew commander, everyone in the cabin had doubts about the pilot's adequate condition, since he confused both the arrival time and the air temperature in Moscow, corrected himself from his words after the flight attendant's remarks .... But the most "interesting" thing happened to me when landed in Moscow. Being already in the bus carrying passengers from the plane to the airport building, they stood for a long time and suddenly an airline employee ran out of the plane and shouted my name and surname into the bus demanding to get off the bus immediately, when I got out this employee without introducing himself began to shout at me with the words "where life jacket? .... because of you, the whole bus was detained ... return it immediately ... "I didn't even understand what was going on at first, but I just got numb, then he checked my bag and again started yelling" where is the vest? ... ". I assumed that the vest was apparently not there, but he did not calm down" all planes are checked before departure! There is no vest under the seat where you were sitting "Then he ran into the bus and looked at something and without saying anything else he ran into the plane. When I got to the airport, I turned to the representatives of the airline, the "theater of absurdity" continued, laughing at the situation I was told, I was told that it was impossible to establish the name of the employee who publicly insulted and accused me of theft, and it is generally unknown who it was. Currently, I have written a statement to the court with accusations against the employee and the airline for insulting human dignity and failure to ensure safety during the flight, it turns out that I flew without a life jacket.

There are constant flight delays and they would explain the reason, the guys said, we don’t fly to such and such time, people would go to the city, maybe, who would go home to rest, so no, you need to marinate everyone at the airport for more than 24 hours in order to declare that the flight will be only in a day in the evening! Disgusting attitude to people.

The salon, of course, is in a very neglected state differently and it is impossible to say. At the same time, considering that the airframe literally glowed in the sun, air conditioners were turned on only on the way to Moscow.

Ural Airlines not only turned out to be the worst airline I flew this year, but also absolutely incompetent. Children are wailing, constantly running around the cabin - although this is not allowed, they grab someone else's things, but not only are parents and flight attendants not giving them the slightest remark. And this ugliness continued until they became outraged in all parts of the cabin.

The most inconvenient is that, probably, the company made an additional installation of the seats, so that, more people climbed and now if the passenger in front of them is reclining the chair, even getting up from his seat becomes difficult, not to mention being comfortable.

I fly to work almost every month - I like everything. Of course, the flight was delayed several times, and the trip simply failed, however, now I got it to get a ticket in advance. As for me, it is much better to find out that the ray was canceled to go home than to hang around at the airport before the landing announcement in a few days! I will not say that it always works, but it saves time well. In general, the quality of the aircraft and the service is more than satisfactory, which is probably why I do not change the airline, because who can guarantee that there is no flight disruption from meteorological conditions, I am at least sure of this company.

I waited my luggage for more than an hour, as a result, it simply did not appear. They began to figure out what the reason was and it turned out that due to an oversight of the employee, he was redirected to a completely different city. Now I either have to purchase a ticket and go there to go there or pay for delivery to this airport! Here, explain where the logic is, your employees are wrong, and the passengers have to pay. Impressions of the flight on this background completely disappear. Do you think that people have money to spend nowhere else?

Just as you get to the airport you come across a mountain of rudeness. At the ticket offices, there is absolutely no way to know if there will be a flight today and in what planes there are vacant seats. In the end, there is a feeling that you are talking to a wall. I went to look for a representative of the company who said that the plane was delayed and will be only tomorrow, and if I want, I can take the ticket. I went back to the cashier's office, where it turned out that I had to pay a fine, because my plane did not arrive on time, and the flight out on another day does not suit me! Again returned to the representative, however, he said that this is a normal procedure and you still have to pay. Where does it seem to pay for services that were not provided to me? Next time I'll fly another airline and the meeting was torn off and spoiled the mood, so I still had to pay for it.

Why can not I check in for the flight Barnaul-Moscow 29.05.2015 to 06: 30

Good day! How can I get a discount for ordering tickets Moscow-Sochi and back in June for our employees in the number of 14 people?
Thank you!

Good day. I bought tickets for the Moscow-Bishkek-Moscow airline. Departure 1 July and arrival in Moscow back 17 August. Can't check my tickets, did they go for payment or not? Took tickets in February 2015 of the year.

Hello, how can I not wait for the return of funds. Waiting terms to 60 working days. Deadlines left.

Daughters 14 years. Can I send her one direct flight unaccompanied? Hour 2,5 flight within the country. Experience flying with parents is available

HOW TO BUY JUNK 20 23 BUDGET TICKETS FOR 13 CHILDREN AND 7 ADULTS OF OUR CHOIR

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