Compensation for flight delays
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Compensation for flight delays

Compensation for the delay.

It is often enough to encounter flight delays, and if you have not yet encountered this, then the time will come when you encounter. In the air transport is a frequent occurrence. Thanks to the care of the authorities, there is a kind of punishment for the airline for any flight delay that does not depend on the carriers. In addition to the usual services provided, a passenger can also receive money. compensation for the delay.

Required documentation for material compensation.

In order to receive material compensation for the flight delay, first of all, there must be a claim sent directly to the company to which the flight was to be carried out. The following documents will need to be attached to the claim:

- Airport tickets marked on the flight is delayed, you may give help, but make sure that it is certified by airport staff immediately

- Do not throw away checks! You will need to provide a document about your expenses, compensation will be paid for these checks.

It is important to remember that your claim to the airline will be considered in accordance with the Russian legislation. These rules also apply to carriers from abroad who carry out transportation on the territory of Russia. If the transfer voyage was made outside of Russia, all proceedings will be conducted in accordance with the laws of that country.

Delay and compensation in Europe.

The European Union regulates such relations on its territory by means of a specific Regulation, which is located under the 261 number, the 2004 fraction in accordance with the Council of the EU and the European Parliament. Compensation will depend on the distance of the flight itself, as it depends on the delay time. In accordance with such rules, payment for the fact that the flight was delayed will be made, but in different measure and material payments may differ.

Delay Rijst

Delay and compensation in Russia.

According to article 126 of the Air Code of the Russian Federation, for six months immediately from the moment of arrival, any passenger has the right to submit claims. You can submit an application both personally and with a registered letter, which will include all the necessary documents. Your application must be accepted for consideration within 30 days from the date of submission.

It will be best to make a copy, applications are submitted and all documents that can confirm its departure. What for? Because in the case of ignoring you can file a lawsuit in court, where it will be necessary to provide these documents. To submit documents to the court, you must provide the following documents:

  1. Copies of the ticket with the indicators of the flight delays, the cancellation mark
  2. Document confirming accommodation, if available
  3. Phone bills, food and other
  4. Claim to the airline in writing and answers with airlines
  5. The application (claim)

Charter, as well as regular flights (constant delays).

Quite a few people wonder if there is a difference in the protection of rights if the flight was delayed on charter or regular flights. The first thing you need to understand the terminology.

What is a charter flight? A charter flight is a charter contract that is provided between the carrier and the tour operator. Such flights do not provide a fixed flight schedule, the accuracy of which ranges from 3 to 5 hours. The bulk of directly tourist flights use this method, still it can be called "beach". The tour operator will be able to help you purchase a ticket for a charter flight; in other air agencies you will not be able to find tickets for such flights. It is also important that the tour operators themselves do not have an interest in carrying out the sale of tickets separately. It will be more profitable to sell tickets in a complex form for a trip, even if it is not too expensive.

We now turn to regular flights. Regular flights opposite to the charter and are carried out in accordance with a fixed schedule on an appropriate basis, namely year-round. There are corresponding instructions on sales and reservations or registrations on the refusal of the flight, with which you have the opportunity to make an acquaintance at the ticket office. Intergovernmental agreement regulates all international flights.

Now directly to the air ticket itself. A flight ticket is a contract between a carrier and a passenger. In the contract, the airline undertakes to deliver the passenger and his luggage to the specified place at the specified time, while ensuring safety. The passenger undertakes to pay for the services provided by the air carrier.

According to the Air Code, the responsibility for any delays or flight cancellations borne by airlinesWhatever flight it is. (Charter or regular). Then from the point of payment between charter and regular flight, there is no difference. In case of flight delays, the airline and only the airline will be obliged to pay compensation or provide certain services for the flight delay.

Drgie useful articles

I want to express my opinion and forward the claim of the company Aiflay! To be honest, I was disappointed completely and the worst airline company I do not know. 16 July was unable to fly a family of 4 people from Yekaterinburg Koltsovo to Sochi by I4 1001 flight, two delays total time 21 hour was knocked out, especially without explaining the reasons and with the loss of my money at the Pearl Hotel for the amount of 16660 rub, because 16 July We did not get to the hotel, but only 17 July brought us your "wonderful" company in Adler. I will sue and demand compensation for damage, I want to note that I purchased tickets not from the travel agency and not under the contract, and on your site only air tickets. Nobody told me that the flight could be delayed for so long, and without a refund of monetary compensation. Therefore, all the information at the airport I collected, ticket stubs are, clearance of the day at the hotel is. Prepare for court, careless my carriers! By the way, back 24 July also had to get out of nerves, with it already before the deadline, again the loss of time for rest in the hotel, a few hours earlier for some reason and another company. You really better get out of the air transportation market if you do not know how to work with dignity! I'm waiting for explanations and apologies ...

I do not often use the services of airlines, but read the article carefully, suddenly come in handy. It is clearly stated how to proceed in a situation with a delay of flights in Russia and in Europe. Conveniently, that lists all the documents for submission to the court.

I do not often use the services of airlines, but read the article carefully, suddenly come in handy. It is clearly stated how to proceed in a situation with a delay of flights in Russia and in Europe. Conveniently, that lists all the documents for submission to the court.

One day there was a flight delay. For a long time there was no plane at the airport protorchali a long time, remembering nasty. Turning to the company's claim, we are given, as it is written in the article, documents, namely checks and tickets. All we offset and perhaps we were just lucky with the airline because many acquaintances and have not achieved anything in such situations.

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