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Airlines "United Airlines" improved conditions for the provision of its services


«Unitred Airlines» Airline changed the rules of removing passengers from the flight.

On such a move, the leadership of the American airline United Airlines went after the passenger was taken off and beaten up from a Chicago-Louisville flight, as a result of which the airline quickly lost its customers and the value of the carrier’s shares plummeted. According to the innovation, now the crew of the aircraft, no earlier than an hour before the flight, can try to negotiate with the passengers about the right to give place to an employee of the airline, while it is prohibited to remove the passenger without his consent.

Experts believe that such an approach would provide a better service, however, the air carrier must reconsider many conditions for the provision of services to its customers.

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