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Late for a passenger passenger, sued the tour operator 244 thousand rubles

Late on a charter flight passenger, sued the tourist operator 244 thousand rubles.

According to the information and news agency Avia.pro, a resident of the Krasnoyarsk Territory, purchased a ticket to 12-day holiday in Vietnam at the travel agency Eden Tour, paying 74 thousand rubles for it. Three days before the scheduled departure, the manager of the company Eden Tour sent the client a package of documents and air tickets, having previously indicated that the flight will take place in 5 hours 30 minutes. Nevertheless, shortly before the departure, the woman received an SMS message on her mobile phone that the flight to Vietnam will take place at 6 hours earlier, however, due to the fact that before the carried flight was less than 5 hours, the client of the travel agent was late for her flight.

Attempts on the spot to clarify the situation with the travel company were unsuccessful - the company refused to return the money to the woman and in any way compensate for the disrupted vacation. Nevertheless, a resident of the Krasnoyarsk Territory went to court and collected from the operator an amount of 244 thousand rubles, since she was able to prove that she physically did not have time for her flight, and in fact, she should have received no less than per day.

As follows from the case materials, the air carrier's guilt was not revealed.

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