other
Airline "Victory". Official site

Airline "Victory". Official site.

 

Airline "Victory" (in the recent past "Dobrolet") Has demonstrated its effectiveness in terms of passenger traffic. In October 2013 years "aeroflot"Loukostera-registered carrier, calling it" Dobrolet. " Since May 2014 years old, he started to make flights to major cities of the European part of Russia and the Crimea. As a result of Western sanctions against Russia was forced to return the carrier to lease "Boeing". For this reason, in the middle of summer 2014 years had to suspend flights. But in October 2014 the airline "Aeroflot" has resumed flights "Dobrolet", but under the name "Victory".

Budget carrier branch

According to the company, will soon be launched by the official website of "Victory» - pobeda.aero. As for the appearance of the aircraft, they will also have the name "Victory".

 

Features airlines "Victory"

Airline "Victory" is one of the youngest companies in the Russian Federation, which is engaged in the transportation of passengers and goods by air. It is worth noting that the company's policy allows the use of air traffic between the cities of the large number of passengers, since pricing is democratic and accessible.

The success of the development and demand for the company became clear even in the first 12 hours of its existence, since 7 sold thousands of tickets. No airline of Europe had such indicators in the first steps of its formation and development. This company is the missing element in the domestic transportation market. Despite the fact that the company was founded on the basis of "Dobrolet" it managed to achieve very high rates in a short time frame. It should be noted that “Victory” for the year of its activity was able in 2015 to enter the top ten largest carriers of Russia. The millionth passenger was transported already in 7 for the month of operation, and after another three months a two millionth passenger stepped on board the company. With such a rapid development, the company provides excellent services, since the passenger loyalty index is 72%, and this is a very high figure, which is far from all European companies. 

In the development plans of the airline, two tasks have been set, which Victory must fulfill before the 2018 year. The first is the transportation of 10 to millions of passengers, and the second is to enter the top five companies in Russia. Of course, the demand for the company can be explained by affordable prices for tickets that start from 999 rubles. And this is subject to basic fees. Also an important factor for passengers is that the company's fleet is very young and is represented by modern liners. Also worth noting are the spacious and comfortable Sky Interior type salons. The company’s management plans to increase its fleet to 2018 vehicles in the year of 40. The development of the company is accelerating, in the coming years it will be able to become on a par with the main leaders of passenger transportation by air. 

Achievements airline "Victory":

• One of the top ten largest airlines in the Russian Federation.

• One of the five punctual carriers in the Russian Federation.

• Most flights have 90% load.

• Passenger loyalty reaches 72%.

• Leader in the southern part of Russia according to Aviasales.

• According to Skyscanner, it is one of the five world leaders. 

The main entity "Victory" is OOO "Budget carrier". The base price of the flight in all directions is set to 999 rubles (exactly the same price was set on the first flights "Dobrolet"). In that case, if the passenger wants to buy a ticket via the call center or at the site, he will have to pay 2 percent. There will also be charged an additional percentage for other services. For example, for the choice of seats in the cabin have to pay from the 149 1199 rubles to rubles, and for additional baggage allowance from the 99 3199 rubles to rubles.

Previously it was assumed that loukoster will be located in Terminal B Sheremetyevo. But later, according to RBC, it became known that it will be the base airport Vnukovo. This decision was taken largely because Sheremetyevo allow the carrier to fly out of the terminal in only until February 2015 years.

 

 

On November 1 2014 years loukost company "Aeroflot" will start selling tickets under the same name for their flights. The new carrier will make its first flight from Vnukovo airport 17 November. It is expected that before the end of the year 2014 flights the airline will fly to Surgut, Yekaterinburg, Perm, Kazan, Samara, Belgorod, Volgograd and Tyumen. Today the company is waiting for an air operator certificate.

 

The new carrier, likely to be used 8 aircraft Boeing 737. As you know, at the end of the year for 2013 "Dobrolet" was commissioned 8 aircraft model Boeing 737-800 NG. But because of Western sanctions against Russia withdrew their lessor.

 

Airline Pobeda. Official site. http://www.pobeda.aero/.

 

Basic data:

  • Year appearance - 2014
  • Country Airlines - Russia
  • The air carrier operating flights in the territory of the Russian Federation

 

Russian airlines

On August 10, 4 hours before departure, my husband and I checked in. Imagine our surprise when we were allocated seats at different ends of the plane. At the front desk, we were immediately offered to sit down together, if we wanted to, to pay for seats nearby. We have never seen such cynicism in the desire to earn an extra penny in our life! I repeat: we checked in 4 hours before departure! Bravo, "Victory", keep it up !!! Pulkovo Airport, St. Petersburg, the cultural capital of Russia.

Canceled the flight without notifying, without giving a warning !!! As a result, did not have time to trace. plane (the trip was a change in Moscow). Here you are, and cheap tickets. The trip cost much more expensive if they took a normal company !!!

I will begin my story by saying that I could not go on vacation with my family, and my wife and son went without me. Today I learned that when my registrations were taking place (happy people were returning home), they were asked to use XNUMHevro. What kind of merit is being asked for? It turns out that your company (I am writing yours with a small letter) 50 October introduced an innovation that says that registration starts 28 hours before departure online, and it is free, but 24 hours before departure can no longer be registered! And in a hopeless situation, forcing you to pay 4 euros for two people! No notification from your company about this innovation was made, and I believe that these payment requirements were illegal! There were a lot of people like my family, and everyone was obviously unhappy! Contact me, give intelligible answers to all this! Your problems do not concern me. Since the money was spent mine and not yours! Oxothuk8888@mail.ru

Flied from St. Petersburg to Spain with two disabled children for treatment. Sdmam luggage, registered On the passport control a huge queue, the children came a nervous breakdown, both disabled in psychiatry. They asked for help from the company's employees, they refused to help, as a result, at 5 minutes were late for boarding. The bus is still standing, but we were not allowed. As a result, they did not fly, the return ticket, despite the letter to the company, was canceled. We bought new tickets there, but we will fly back by another company, it will be cheaper for nerves.

Hello, I beg you to consider my candidacy for a flight attendant.

Summary

Goal
Vacancy flight attendant

Graduated educational institutions, courses, skills
- Manager (non-productive spheres). Modern Humanitarian Academy (the branch of Moscow in Sterlitamak of the Republic of Bashkortostan), the faculty of management in non-production spheres (management of advertising, personnel, international tourism and hotel business, restaurant business and public catering, food and non-food trade) , baccalaureate, (2006g., diploma);
- Guard 4-th level. Courses of a private security guard of the 4 category and courses on the safe handling of weapons (2011, 2016, certificate, svidelstva, licenses)
- The driver of the car of category ВС (2003г., Certificate);
- PC user (2001, certificate).
- Pancake cook (2015.)

additional information
There is work experience in private security (guarding shopping centers, industrial facilities, private construction, residential complexes), in the service sector (waiter, barman, cleaner), trade (sales consultant), construction (ancillary worker), driving l / a ( taxi), as well as a freight forwarder, a pancake cook, a cashier, a storekeeper, a car washer, a stoker.
Responsible, executive, disciplined, respectable, trustworthy. All the documents are in order, do not judge, the health is good, the age is 33, the height is 183cm, the weight is 60kg, the clothing size is 48, the state of health is good, I'm leading a healthy lifestyle (from bad tobacco smoking habits). Service in the RF Armed Forces: 15.11.2006. - 15.11.2007., Position operator / shooter, rank junior sergeant of the Navy (in reserve). English at the basic level (I study, I can not explain much), an experienced PC user. Citizenship of the Russian Federation, I live and is registered in the Rep. Bashkortostan, I am in Moscow. Ready for business trips. Slavic appearance, Russian nationality, single, no children, religion orthodoxy. As an employee I will not disappoint.
Best regards
Khazov Denis Viktorovich (06.02.1985 of the river)
тел.: 8-985-093-00-43, 8-987-101-56-78, khazov-denis@mail.ru.

Hello, I beg you to consider my candidacy for a flight attendant.

Summary
Graduated educational institutions, courses, skills
- Manager (non-productive spheres). Modern Humanitarian Academy (the branch of Moscow in Sterlitamak of the Republic of Bashkortostan), the faculty of management in non-production spheres (management of advertising, personnel, international tourism and hotel business, restaurant business and public catering, food and non-food trade) , baccalaureate, (2006g., diploma);
- Guard 4-th level. Courses of a private security guard of the 4 category and courses on the safe handling of weapons (2011, 2016, certificate, svidelstva, licenses)
- The driver of the car of category ВС (2003г., Certificate);
- PC user (2001, certificate).
- Pancake cook (2015.)

additional information
There is work experience in private security (guarding shopping centers, industrial facilities, private construction, residential complexes), in the service sector (waiter, barman, cleaner), trade (sales consultant), construction (ancillary worker), driving l / a ( taxi), as well as a freight forwarder, a pancake cook, a cashier, a storekeeper, a car washer, a stoker.
Responsible, executive, disciplined, respectable, trustworthy. All the documents are in order, do not judge, the health is good, the age is 33, the height is 183cm, the weight is 60kg, the clothing size is 48, the state of health is good, I'm leading a healthy lifestyle (from bad tobacco smoking habits). Service in the RF Armed Forces: 15.11.2006. - 15.11.2007., Position operator / shooter, rank junior sergeant of the Navy (in reserve). English at the basic level (I study, I can not explain much), an experienced PC user. Citizenship of the Russian Federation, I live and is registered in the Rep. Bashkortostan, I am in Moscow. Ready for business trips. Slavic appearance, Russian nationality, single, no children, religion orthodoxy. As an employee I will not disappoint.

Khazov Denis Viktorovich (06.02.1985 of the river)
тел.: 8-985-093-00-43, 8-987-101-56-78, khazov-denis@mail.ru.

It is impossible to get through, you need to change the passport series, there is no one to consult on this issue

It is absolutely impossible to call +7 809 505 4777 (in response, the number was dialed incorrectly), and the phone 8 499 215 2300 constantly "resets". Is there at least some kind of authority for this airline or just call VVP?

PURCHASED THE VICTORY TICKET, THE VICTORY IS EMBANKED AND ONLY, ON 28.02.2018 AND RETURNLY ACCORDING TO 9.03. I HAVE IT IN 6800 RUBLES. DECIDED TO CHANGE DATE OF THE EXIT FOR A WEEK EARLY, IN THE FIRST. NO INFORMATION HOW TO DO THIS, IN THE SECOND TELEPHONE AK (8 (809) 5054777) DO NOT CALL, WORKS PHONE ON 5 SECONDS, AND DISABLED. AT THIS FROM THE BODY MONEY IS LETTER. ON THE SITE I READ THAT TO REPLACE THE SURNAME OR DATE OF THE EVENT, THE COLLECTION FOR THIS SERVICE WILL MAKE 5000 RUBLES. TICKET IN THE END OF 6800. IN ADDITION, I ASKED THE QUESTION TO THE CONSULTANT ON THE VICTORY SITE (THE CONSULTANT HAS CALLED UP) PROMISED TO REDUCE AND EXPLAIN THE QUESTION - DO NOT RETURN. THE LEVEL OF VICTORY COMPANY-BARAGES 90-X!

18yyvarya 2017 was supposed to fly from Volgograd to Moscow by the Pobeda airline, but the plane was detained for 3 hours, at that time the Aeroflot plane flew off and I immediately bought tickets for these companies. There was no time to look for a representative of victory. 21 January I had to fly from Moscow to Volgograd by the same company. Upon arrival at Vnukovo Airport, I learned that my ticket was liquidated. At the same time, no information was received on the phone. I went to the representative of the airline. Winning for advice and find out what to do in this case. I'm a pensioner, when I approached a representative I heard a rudeness from him. Even without listening he started shouting, many of you are like that, you do not read the contract and go here. She asked why you are crying. He did not even listen. He said no tickets, these are your problems. His name is Ilya A. Lukashin. The second time I'm flying this company, and for the second time they talk frankly rude to me. If in this company cheap tickets, this is what gives them the right to outright rudeness. I will never fly this airline again.

Flied by flight DP181 19 September 2017 Moscow Volgograd. Lost baggage
Over the WEEK of my calls, a representative of the airline in Volgograd never picked up the phone, both cellular and landline phone. Communicated only with the airport administration. Such attitude of the airline representative to the passenger, affects the general idea of ​​the carrier.
There is no baggage. I do not even know if they are looking for him or not.

I would like to know when I will receive an answer to my letter sent by 23 June.

We flew by the Cheboksary flight -Sochi 11 June 2017. Our places were next to the emergency exit. Since we had a child 13 years old, the flight attendant transplanted the child to another location. On our questions, why did not we take into account the company's rules that the minors can not be placed on the ground next to the emergency exit (although the age of the child was specified), the flight attendant advised to contact the airline for a refund of money for the inconvenience. Is it possible and how?

She changed the date of the reservation, the money was withdrawn from the account, the route-receipt was issued, but on the day of departure they said that the ticket for the reservation, but was not paid for, the flight did not take place. How to return money?

Airlines sucks.

this is the worst airline on which I flew

The company has a bestial attitude towards people. To the airport 200 km from home, I did not have time for registration for 1 minute, literally. As a result, the representative of the airline said that the key word was "late" and left somewhere. It happened on September 24, 2016 at the Roshchino airport in Tyumen. WITH SUCH A SERVICE, FLY YOURSELF IN EMPTY AIRCRAFT.

My son in the passport has no middle initial, I did not get a ticket is booked not bring patronymic. When you register will not be a problem if I'm Just enter your middle name.?

I mixed up the date of departure when purchasing tickets, 8 January 2017 years already wanted to change can not say, okay wanted to take this ticket even this can not be said to do, or I do not understand or they will eventually become arrogant as it is impossible to return the ticket flight on which will take place in month.

my husband has diabetes, he receives free medicine, but it is of course all cards tabletki.V ukazano.no question arose how to spend his medication and whether there are standard on transportation.

I want to share an extremely negative review right on the fresh tracks. I'm sitting on the plane and roaring. It's a shame, no words. I will describe the situation: my boyfriend and I bought a ticket for the POBEDA Moscow-Yekaterinburg airline. In a few hours, we went to the victory site and began to buy seats. We bought ONE window seat, making sure that there were a lot of empty seats around and began to buy a second one - and we COULD NOT, since there was no button "choose a seat". They poked around, poked around on the site - they didn't understand anything - and went to the airport. At the airport they found that our plane was not on the board. As it turned out later, it was POSTED from 18:40 to 20:10. We DID NOT RECEIVE any SMS or e-mail about the transfer of time. We began to ask the girl at the front desk what to do. She, apparently WISHING TO PRESERVE OUR LOYALTY, said (I quote almost literally): "You can either buy from me for 500r a place next to one of you BUT I ADVISE to change with someone, both your young man and you have seats at the window , people are willing to change. " We agreed and went to the extra hours to sit in the business lounge. As a result, we got on the plane, I was very embarrassed to ask to change, but in the end I asked the girl next to me, she happily agreed (to the place at the very beginning + by the window) and then the stewardess came up and INSIDED us in a SHARP tone. I EXPLAINED THE SITUATION about the technical situation that I could buy only 1 ticket. She added that "well, YOUR employee (!) At the check-in counter HAS ADVISED us", as a result of which they explained to me in a very harsh COMMAND tone about the airline's rules. I tried to give arguments again and spoke softly, politely, and she switched to INCREASED tones and frankly KHAMILA to me. In general, I have now been sitting for an hour all in tears, I cannot calm down and try to understand what I did wrong and how I deserved such an attitude towards myself.

MORAL: I don’t know which EMPLOYEE of "Victory" LIED in the end, and it doesn’t matter. But the words "technical failure", "customer loyalty", "not to speak in a raised voice" are clearly not familiar to them.

All materials are available evidence, from the screenshots attempts to buy a place to video stewardess screams.

20 July night flying flight Yekaterinburg Anapa. I fly frequently, the aircraft stand perfectly. But this time, for some reason, became very ill. Barely reached the cabin to the flight attendants. The girls quickly brought me to my senses, brought hot tea with chocolate, wet wipes, calmed. In general, they were very attentive. In the course of the flight, walking past my seat I asked how feeling that everything was in order. In a word, I flew normally, as if nothing had happened. girls names do not remember, but very grateful to them for the care, sensitivity and attention!

Flight Rostov DP-104 31.08.2016 to Donu- Moscow scheduled ETD 09: 45.
The employee of civil aviation. Mourners cousin, for a large suitcase 23 kg supplement, everything is clear. But miniature ryukzachek about 30 cm. Extorted a lot of money at the front.
The first question, your staff can call and define all adapted for carrying or what?
Say what suharka, unloading, trunk, trunk, etc. ??????
And yet, if I have in my bag is a rubber woman is + more passengers?
I do not think that you have bad with the general organization of traffic, but your employees with this approach, apparently from the airport and the airport can hardly tell the difference.
With ardent aviation greetings, your "COLLEGE". Ashamed already !!!
p / c Ryukzachek hidden in a suitcase.

I flew on a plane of this airline for the first time and realized that their main motto is "free cheese only in a mousetrap" !!! I will never use the services of this airline again and will never advise anyone! All staff treats passengers like cattle! I flew together with my eight-year-old daughter who was also very sick. Naturally, I packed one suitcase of exactly 20 kilograms, and what do you think, at check-in I was told that the weight of the luggage cannot be summed up and was offered to divide the luggage into two bags or leave the luggage. This is an hour before departure in a foreign city with a sick child in her arms at night !! I was terrified, said that I was not able to do this and I had to pay three thousand for the alleged advantage. In my hands was a bag with food, medicines, clothes for my daughter, a small weight of four kilograms and a small travel bag-backpack. I was told to pay for my hand luggage, which is another fifteen hundred rubles and put everything in one bag, since a backpack, even if it is like a lady's bag, is subject to additional payment ! Well, isn't that idiocy ?! The plane departed and arrived with a delay, there were a lot of babies who endured the flight very hard, there was a deafening roar of children on the plane, they did not let us out for ten minutes without explaining the reasons, then they said that the landing would be made from the tail exit, and these screaming children and the bewildered parents had to stand for another fifteen minutes until the passengers got out of the rear of the plane. All all all !!! Never fly with this airline !!!

Boarding pass is necessary to pay for her husband to surrender, he is lost, how to obtain a certificate stating that we will use your services?

30.07.2016. Flew flight DP339 Adler Yekaterinburg more disgusting trip, I still do not remember. The first problem, carry-on baggage. The second problem in the cabin does not recline more than one seat. Why take-off warning of reduction of seats in the upright position if they do not work. And the third problem is sanitation on the headrests lacked basic capes headrest. More airline companies to use the services of a victory there is no desire.

Having read the comments and friends in this company or foot! Thank you for the forum, thanks for the information. Forewarned is forearmed! :)
It is interesting to read whether the forum representatives of the company? Or they hope that this normal ???

I bought tickets for the Moscow-Larnaca-Moscow route. I know what a low-cost airline is, and I am ready to put up with certain inconveniences during a 3,5 hour flight. But with the fact that it is necessary to pay a certain amount (about 2000 rubles in Russia and 35 euros in Cyprus) for any purchased goods in duty-free I faced for the first time .. There is a way to make money on those who want to buy something. Okay, I'm ready to give up a la "shopping" of such a low-class level, but problems with hand luggage have emerged. At Vnukovo airport, on departure from Moscow, my bag (less than the permitted size and much less than 10 kg) did not interest anyone, but upon departure from Larnaca airport (there were also no questions at check-in), but right before landing we were lined up to line up "tribute" in the amount of 35 euros for any luggage - again, my carry-on luggage is much less than the allowed amount, but until I paid 35 euros, the girl (service specialist) did not let me and other passengers on board. Everyone was also told that the money would be returned to us upon arrival ... It is clear that no one believed it, but also no one wanted to stay at the departure airport due to the delay. Thus, the plane was slightly delayed, but money was collected from everyone. Such is the additional "earnings" .. I am disgusted, and I intend to defend my rights both in the Society for the Protection of Consumer Rights and in other instances. I have receipts and other evidence of clearly unlawful detention. It should be additionally noted that the employees of the Pobeda airline, already inside the plane, in response to my comment about the apparent lawlessness that was happening before landing, said, "And this is not us, it does not concern us." It's good that at least they managed to get on board alive, otherwise they would not have noticed ... the missing and remaining passengers

good afternoon. 19 June 20: 30 we Solovyov valentine (4256110039424 ticket), stages Marina Nikolaevna (4256110039425 ticket number)), Alexander A. tours (4256110039426 ticket), stages Diana Nikolaevna (4256110039427) flew to Anapa (Vityazevo). while we have not survived boarding passes. without their daughter Marina Nikolaevna not accept tickets to the statements. no boarding pass will charge the full amount of the advance payment, and she is raising children. And I beg you to help and send me e-mail. mail obdorsk70@mail.ru copies of boarding passes.
I beg you to do this good deed. Excuse for troubling.
thank you

Airline Victory (Pobeda), the first in the ranking of a breach of federal law norm allowance "free" hand luggage.
I 07.07.2016g DP115 on the flight Moscow - Sochi, with the ladies' backpack less laid 55 40 * * 20, 10 kg lighter and demanded payment 1500 rubles, which is a violation of federal law norms of free baggage allowance on the plane.
According to federal law: Hand luggage - the baggage that the passenger takes with him into the cabin. When registering such a baggage tag issue "in the cockpit." The rules for hand baggage: in economy class - the weight 10 kg, Dimensions (sum of three dimensions) (see) 115.
The airline's "Victory" an extra fee for hand luggage in the cabin of the aircraft. On their website and stated: Backpacks, bags, boxes, food in a single package, as well as beach and sports bags are transported in the cabin for a fee. Separately stated that the passage of the backpack to 10 1500 kg paid rub., While the dimensions are not specified.
All this contradicts p.135 Federal Aviation Regulations "General rules for air transport of passengers, baggage, cargo and passenger service requirements, shippers, consignees ...". And st.10 Law "On Protection of Consumers' Rights.
For violation of the rules of the airline "Victory" has already punished in court. LLC "Airline" Victory "continues to violate these rules.

Never fly DP155 flight Moscow-Krasnodar-take care of their health))

For the first time confronted with such horror, we were not allowed to register at the last minute, and then announced that we were late. Flight dp413. In 07.06.2016 While dealt with a passenger with armor and unpaid ticket and waved away from us. Flight to 1.20. When the manager appeared, he said, buy another ticket and all. The ticket does not return, I lost 9 tys.r.

The previous review is very interesting because it is really no place to send a formal complaint ... I got a flight attendant (Bashmakov Sergey O.) with people who do not know how to talk and resolve conflicts. I would like to meet him again ... not so much interested to contact about it ... who has any information please inform ...

I want to leave a complaint. Although officially it is simply nowhere to leave, because there is no office! On the phone, the staff refused to give their names and surnames! Officially, it is impossible to make a complaint! Calls are charged! Operators specifically draw the word to the conversation was more expensive! Especially make mistakes in filling out the data! Since each patch is 500 rubles! Every minute of conversation 64 ruble!
Yes, tickets are cheaper than in other places, but the service just does not fit does not in any frame !!! hand luggage is paid !!! Prices have baggage graduation! If online payment -one price at the cash register - the second price, before departure - the third price .3 take place near impossible! Even mother with 2 mja underage young children of preschool age seated next almost impossible! We are very pleased at the official organization. I would like to visit the office.

When will @pobeda_aero direct flights Makhachkala-Sochi, Sochi Makhachkala ??????????? Please answer on what site does not only ask you this question or does not get an answer !!! Thank you)))

She flew on March 4, 2016 on a flight St. Petersburg-Makhachkala of the Pobeda airline or, as I read in the reviews, of the Company "Trouble" It is true, "Trouble". When the liner had already gained altitude, the woman felt bad. The bustle of flight attendants began, the search for a medical worker among passengers, etc. It turned out that there was not only a first-aid kit on board, but also elementary ammonia. There was nothing to provide help, it was decided to land in Moscow. They sat down, the woman was taken off the plane, and all the passengers spent a long 2 hours in the cabin in strictly (!) upright position of the armchairs. It's good that at least some water was brought, maybe even technical, because the water was disgustingly viscous! The conditions are Spartan! The motto: "Cheap means bad" is in action! But there would be no vice versa: "And it's cheap, but everything is -humanly ". And the cynicism, rudeness, ignorance of the worker Maria Yuryevna Gurva (Pulkovo airport) are simply going through the roof. Is it really not teaching to communicate with passengers? Carrying a plastic bag with a light coat and a box of chocolates will cost you from 2 to 3 thousand rubles, moreover, you will be wrapped with this directly at the plane ladder. But if you just hang this coat on your hand, then maybe , everything will be fine. Complete absurdity!
Yes, tickets are cheap, however, is the skill of the pilot, and the only plus my flight!

I tried to fly today from Vnukovo to Sochi. Especially I took a small suitcase with a total weight 9 kg. About the fact that a general can not take any hand luggage I was not aware of. About the fact that one set of skis company no luck for free, as is customary throughout the world, was also not aware of. As a result of skis and a compact bag that I had planned to take in your hand luggage with me asked to pay more than the cost of the ticket. Fly refused for a surcharge. Money for tickets back refused.
And why such a low-cost airlines in the ski resort?

Hello, everybody!
Quite recently I flew from the wonderful city of St. Petersburg, which I was lucky to get to know thanks to the Pobeda airline. This was the first time I had a chance to use the services of this carrier, and of course there were certain doubts about choosing this particular company: this is the low cost of tickets, and many negative reviews, and doubts about the safety of the flight itself. I will say right away the flight was at the highest level ... the plane is brand new, clean, comfortable, thank you very much to the pilots and flight attendants for the clear and well-coordinated work, there are no complaints at all, only huge gratitude for the fact that with the help of these people and the airline, even in such difficult financial times, people have a real opportunity to visit amazing cities and places. At the check-in counter, I asked the girls - representatives if there would be any problems with my luggage and showed them it - they appreciated and guided me: which bag to check in, which one to take with me on the plane. There was no negative at all) In general, I do not see a problem with luggage: just put all your belongings in your luggage) and remember that it is up to 10 kg ... who is to blame for what you carry with you) Such airlines initially have a minimum of service. You should not wait for what will be worn with you) And before departure, it is advisable to read the rules on the site, but if they are not clear, then you can always consult at the airport. I advise everyone to "Pobeda" and do not listen to anyone, or use the services of other airlines (where there is more service) and, accordingly, the cost is higher))
Thank you "Pobeda")) Flights DP 516 EKB-SPB 27/02/2016 DP 515 SPB-EKB 02/03/2016

When will tickets Ekaterinburg-Sochi line for September 2016 years?

Airline "Victory"
Ekaterinburg, Airport, Terminal A 1 floor

Vyacheslav Timakov
Address: Nyagan, md 1, 3 d, q... 17
тел. 8-908-886-95-49

CLAIM
"09" July 2015 years I have purchased e-tickets for the flight on the route "Khanty-Mansiysk - Anapa" for the amount of 41 259,00 rubles. The presence of an electronic ticket confirms the fact of being in a contractual relationship with your airline.
His obligation to pay tickets I performed in full, funds have been made, as evidenced by receipts № 23, № 24, № 25 from 09.07.2015g.
In accordance with Part. 1 Art. 107 Air Code of the Russian Federation "Carrier may unilaterally terminate the contract of carriage of passengers, the contract of cargo transportation in the following cases:
1) violation of the passenger, cargo owner, shipper passport, customs, sanitary or other requirements of the legislation of the Russian Federation in respect of the carriage by air, with international air transport regulations as defined by the relevant authorities of the state of departure, destination or transit;
2) the passenger refused, the cargo, the shipper to fulfill the requirements placed upon them by the federal aviation regulations;
3) if the state of health of the aircraft passengers requires special conditions of transportation by air or threatens the safety of the passengers or other persons, which is confirmed by medical documents, as well as causes disorder and unavoidable inconvenience to others. The carrier is not entitled to refer the services specified in paragraphs 7 and 8 106.1 articles of this Code to the special conditions of carriage by air;
4) passenger refuses to pay transportation of luggage whose weight exceeds the free baggage allowance;
5) passenger refuses to pay transportation of child with him, except in cases provided for in sub paragraph 3 2 106 article;
6) violation of the passenger aircraft of rules of conduct on board the aircraft, jeopardizing the safety of the aircraft or a threat to the life or health of other persons, as well as failure to comply with a passenger aircraft orders of the aircraft commander, presented in accordance with article 58 of the Code;
7) in the presence of the belongings of the passengers and the baggage, cargo prohibited for carriage of objects or substances. "
The list of grounds for unilateral termination of the contract is not exhaustive.
we could not fly out with the family on this route due to the fact that the flight from Khanty-Mansiysk was canceled and, consequently, the contract was terminated unilaterally. I offered to fly on the above route from the city of Ufa, which was extremely uncomfortable and expensive financially and funds were planned long before the use of vacation.
«16» July 2015 years due to disagreements from the funds were returned to me.
In accordance with Part. 1 Art. 13 the Federal Law "On Protection of Consumer Rights" for violation of consumer rights, the seller shall be liable as provided by law or contract.
His airline unlawful actions caused me and my family (I have a small child) non-pecuniary damage due to torn leave (vacation in 2015 year my family and I was not able to go)
In accordance with Art. 151 of the Civil Code, "If a citizen has suffered moral harm (physical or moral suffering) by actions violating his personal non-property rights or infringing on intangible goods belonging to the citizen, as well as in other cases stipulated by law, the court may impose on the offender the obligation of monetary compensation for the said damage" .
Torn leave, unjustified hopes of a young child on holiday, the inability to go on holiday in another way, all of this, of course, has caused moral damage to me and my family, which I appreciate in 10 000 rubles.
Based on the above, I ask you to compensate for the illegal actions of your airline pecuniary damage.
In addition, I inform you that in case of failure to satisfy my demands, I will be forced to turn to the courts with a lawsuit to protect their rights, which may involve additional costs to you in the form of fines, penalties and hospitality.

On the website, Pobeda Airlines provides a service for paying for hand luggage through the website or call center at a price of 999,00 rubles. How to use this service ?? how to pay ??

Call center

Airports Russian Federation

Airports foreign countries

One piece of baggage up to 10 kg

999 rubles.

Dear General Director of the Pobeda company, you are in a real mess. Please understand. Flew 6 February Moscow-Tyumen. They were removed from the flight because of a package bought in Dyuti free Moskovsky, and they got on the plane, gave them a landing, and the stewardess literally pounced on rudeness. And they didn't take a photo of the package, they didn't draw up an act, they didn't ask for any signatures from me. But two drunken men were allowed on the flight, the police were called, with whom I had to get to the airport building, who explained to me where to get my luggage! I draw your attention - not your airline delivered me to the airport building, but the police. Those. drunk we can get on board, but the package - get out of here! And I, just in case, paid the tariff for over-baggage through the website, but my baggage both to Moscow and outside Moscow weighed 9kg. At the front desk, they even noticed that I was in vain to reinsure myself. Spent the night at the airport as the next flight was only at 12.45, and was taken off at one in the morning. It's not about the return of funds, but impudence, rudeness! How are you going to live further? With such and such "good" intentions and attitude towards people?

On June 26, 2016 I flew from Moscow to Rostov-on-Don, checked in by e-mail, went to boarding with a bag 45x45, weight 7 kg, hoping that it was hand luggage. Before boarding, they called me the cashier, who told me that I had to pay 2000 rubles for the bag differently I won't fly. What rudeness on what basis? I didn’t achieve anything in return. I paid two thousand for which I was given a check "payment for the purchase" On what basis the money was ripped off me, I still cannot understand. Here are their low prices !!! All claims against the company. This is all explanation. Rudeness is real !!!!

when the open sale of tickets for direct flights and to win in the direction ekaterenburg Sochi in summer 2016goda

We bought a ticket with my husband Moscow - Tyumen. First we consulted at Sheremetyevo from a specialist who sells tickets Victory, who said that our suitcase 37 kg of weight will be paid within 5 000 rubles in addition. So we buy tickets pay for a taxi 2000r to Vnukovo. We approach the Victory consultant here they say your suitcase is loaded for 16 000 rubles (which is 2 times more expensive than 2 tickets). At the front desk at all refused to accept our suitcase even with surcharge. Okay, we send the suitcase separately Vnukovo Cargo to Tyumen for 3000 rubles. (Excellent company courteous specialists all quickly, thank you Huge!). We return to the registration desk, then my husband's backpack is small, I have a bag in a strip, show them. The girl says the backpack can not, I say the documents in the same place, she says, put everything in her purse and give her backpack. So they did everything and put everything into a bag, they put the backpack in their luggage. All the means went through the corridor we are already on our way to Duty Free Moscow. Then the most interesting begins, landing begins on the plane. We approach, we show tickets ... and the same girl by name (specially recorded) Zhanna Mukasheva SOOP agent tells us to pay for the bag 2000 rubles in cash. (She told us before to put everything in a bag and take it with you!) I'm shocked. In the end, she did not let me. I had to pay 2000r because there was a souvenir from Cuba which I could not leave at the airport at all. The husband bought 2 chocolates in the buffet and he had a bag of 5 on 10 cm, she says, and pay for it too 2000p. Imagine this? impudence. Of course, we shifted our pockets and went through the evil ones. Just a real deception, we could have sent this bag of grandson of a cargo with a suitcase and did not pay 2000r if she told us right away !!! (I'm more in Victory with a foot.) Even boorish answer no respect to passengers in a brazen lie! In front of us was a man who bought the children a designer of Lego in Duty Free fare "VTRIDOROGO" for 17 because he was told to pay 4000p just like that from the noodle because the size of the designer is of the type big.) As long as I write here we will decide how to deal with this not so leave.

An appeal to the general director of the Pobeda company. During check-in for flight DP 264 on 14.02.2016/20/20. Departure time 1500:XNUMX. Route Kaliningrad-Moscow. The representative of the Pobeda company obliged me, on the basis of an incomprehensible internal document of the company, to pay XNUMX rubles for the transportation of my laptop bag (carry-on luggage). The document was without an official seal of the organization, and I repeat the document I am lying "inside"! I would like to note that I flew in from Moscow two days ago and was not asked to pay for my carry-on luggage. What are these extortions? And why does your airline allow itself this arbitrariness? I would like to ask you to check the airline's representative office in Kaliningrad, Khrabrovo airport. The data on the employee was presented to me. Where can I file a formal complaint?

Airline VICTORY is a scam I do not understand how it works on the territory of the Russian Federation ?? Nightmare fool people

On 15.12.2015 we purchased tickets of the Pobeda airline on the route Yekaterinburg-Moscow-Sochi and back. To be presented to the pension department, we need to obtain a paper certificate with a blue stamp about the cost of tickets for this route and the cost of a direct flight Ekaterinburg-Sochi-Ekaterinburg from January 25 to February 10, 2016. The office of the company in Yekaterinburg could not be found. Who should I contact on this issue?

Hello, we had a very pleasant story when flying with your airline .... VICTORY. On the night of 15 on 16 December we flew from St. Petersburg to Yekaterinburg under the side we did not miss two children's bags for which they said to pay for each 2000 p At that time we did not have any money with us and we simply could not pay, in the bags there were children's things, clothes, food, diapers, plaid, pillow .... etc. The human factor naturally did not work for anyone, but according to the rules of the Pulkovo airport things were supposed to be handed to the table as a hobby, upon arrival back to St. Petersburg in a month we turned to the finds table, our bags were not registered there, They were just thrown or taken away by somebody ..... it's just a bezpridel ...... at the airport from the workers who did not hear that, I was in the find-out desk and she was watching what kind of a blockage of lost things, why your airline employees are To customers so on the pigs are the same children's things .... Very unpleasant after the flight of your airline. svetlana_b5@mail.ru

please give contact phone number for the solution of the question of the return ticket or postponement of my departure Phone 89035349576

Pages

upstairs