Airline S7 «Siberia»
Airline S7 «Siberia»

Airline S7 "Siberia". Official site.


Siberia Airlines operates domestic flights, as well as to the CIS countries, Europe and the Middle East. The company is based in Moscow and Novosibirsk.

The first civilian flight "Siberia" Airlines was held in 1957 from Novosibirsk. Since 2005 airline "Siberia" is known under the brand name S7 Airlines.

Airline S7 «Siberia» 1

One of the most advanced and at the same time the youngest aircraft fleets belongs to this particular airline. S7 Airlines is a member of the oneworld union, which in turn is considered the undoubted leader in the quality of passenger service. Participation in this alliance testifies to the high quality of work with passengers of S7 Airlines and compliance with international standards.


The carrier «S7 Airlines» one of the five largest airlines in Russia, providing operating regular flights, both on the territory of the Russian Federation and abroad.

Airline «S7 Airlines» repeatedly became the winner of various awards as one of the best carriers. To a greater extent these awards is determined by the passengers, who gave their vote in favor of this particular flights shedule.



Currently, the airline «S7 Airlines» intends to expand its zone of influence, by opening a new route directions, both on the territory of Russia and beyond it, which certainly will be reflected in its popularity and further activities in the field of air transport. In particular, we are talking about creating destinations in the city in Western Europe, which will certainly increase the passenger of the air carrier, and, among other things, make it as popular and in new areas of its activity.

Regularly conducted promotions and discounts offered, make flights on «S7 Airlines» Airlines planes really beneficial.


S7 Airlines constantly keeps pace with the times and invites its passengers to get the necessary advice, book tickets, choose a flight on the airline's website or by mobile phone. The company is ready to provide its clients with a number of special services:

  • 1)online services... Allows passengers to be aware of everything related to the booked tickets or booked seats. The company's website contains all the detailed information in the "My Bookings" section. Using the Internet, you can easily register online. The same can be done using a mobile phone;

  • 2)transfer iway... The company cares not only about the comfortable flight of its passengers, but also about their further stay in an unfamiliar country. You will be transported to your destination at a fixed price.

  • 3)flying envelopes. You need to urgently deliver an envelope or package to another country, and in your presence is not necessary? The service "Flying envelopes" is just for you. The company will deliver your package after the conclusion of the relevant contract.

Airline S7 «Siberia» 2

program "operates for regular customers flying aircraft S7 Airlines companiesS7 Priority". Members of this program earn miles for each flight and subsequently receive bonuses for them from S7 Airlines.

Currently, S7 Airlines is the holder of many achievements in the field of civil aviation. The airline has been a member of the International Air Transport Association for more than 10 years. In 2007, the company successfully passed an audit for compliance with international safety standards. In addition, the company is the honored owners of many awards and prizes. 


Basic data:

  • Year of occurrence: 1992;

  • IATA airline code: S7;

  • ICAO airline code: SBI;

  • Domestic airline code: S7;


Airline S7 "Siberia". Official site.

Airline S7 «Siberia». Official site.


Contact details:

  • The mailing address of the airline: Siberia Airlines OJSC, Ob-4, Novosibirsk Region, Russia, 633104;

  • City Airline Phone: + 78002000007;

  • Airline fax: +74953630580;

  • E-mail Airlines: [email protected];

  • The base airports of the airline are Moscow airports Domodedovo, Irkutsk, Novosibirsk Tolmachevo.


Domestic flights: Astrakhan, Anapa, Bratsk, Barnaul, Vladikavkaz, Vladivostok, Yekaterinburg, Volgograd, Kazan, Irkutsk, Krasnodar, Kemerovo, Magadan, Kurgan, Makhachkala, Magnitogorsk, Moscow, Mineralnye Vody, Nizhnevartovsk, Nadym, Novokuznetsk Novy, Nizhny Novgorod, Novosibirsk, Omsk, Norilsk, Petropavlovsk-Kamchatsky, Perm, Samara, Rostov-on-Don, Sochi, St. Petersburg, Ulan-Ude, Tomsk, Khabarovsk, Ufa, Chita, Chelyabinsk, Yakutsk, Yuzhno-Sakhalinsk.

The CIS flights: Baku, Ashgabat, Dushanbe, Gyumri, Kiev, Yerevan, Osh, Chisinau, Semipalatinsk, Pavlodar, Tashkent, Simferopol, Urgench, Tbilisi, Khujant, Ust-Kamenogorsk.

International flights: Bangkok, Antalya, Varna, Burgas, Dubai, Hannover, Dusseldorf, Dublin, Munich, Innsbruck, Podgorica, Beijing, Seoul, Sanya, Tel Aviv, Istanbul, Tivat, Tenerife, Utapao, Urumqi, Shenyang, Frankfurt am Main ...

The airline's fleet are aircraft  Airbus A319, Airbus A310, Airbus A320Boeing 767-300, Airbus A321.



Uniforms stewardess: S7 Airlines. Russia.

Uniforms stewardess: S7 Airlines. Russia. 


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To travel to Spain, you need to fill out an electronic form, but your company is not on the list of airlines, what can I do without it I can’t fill

Do I need a PCR test when boarding an airplane on October 22 to Moscow?

Purchased a ticket to the peaceful from St. Petersburg at 13 from St. Petersburg. and from Moscow to peaceful 08 .14 08. Planes do not fly. How to return tickets purchased over the Internet. There is no information on the site.

Dear management and employees of S7 Airlines! According to the results of the 2019 competition, you became the Laureates of the Prize of the Government of the Russian Federation in the field of quality. However, this is not reflected on any website or any information block of your company! WHY???

Hello! On September 28.09.2020, 7, I had a ticket for flight s2581 2, I checked in and checked in my luggage 22 hours before departure. 14:55 received a boarding pass and sat waiting for the boarding to be announced. No landing was announced! And when I went to boarding gate number 20, 55 minutes before departure, the girl did not let us through and said that the boarding was over and we were late for the flight. There was another person with me and he also claims that he sat for an hour not far from boarding gate number XNUMX and there was no notice of boarding! So I got my luggage back and went home. I ask you to deal with this situation and return the ticket price to me in full!

Why has the "ticket refund" button disappeared from the official website from the "My bookings" section? How can I now return return tickets purchased online?

April 18 flew home THIS airline, wrote a statement about the loss of baggage, 4 months passed, the result is zero !!!!! When contacting the hotline, there are some excuses: they will contact you, etc. For four months, no one ever called me back.

Good day! March 17 2019, our group was supposed to fly out of Urumqi. But the flight was delayed due to fog. At the airport, and it was night time, we waited about an hour. Then, we (and this is all departing this flight is our a group of 18 people, several people on an individual visa and Chinese students) organized in an organized manner — the service control manager Wumaierjiang Maisuti-Vladimir, this is how we all appeal. Vladimir called the bus, and this was in the middle of the night, we were brought to the chic five-star Grand Mercure hotel, resettled according to numbers, BUT, before, fed breakfast, dinner before departure, later dinner, because the flight was postponed again, and we were returned to the same hotel! Vladimir wondered whether everyone had a meal, everything was in place. And he did everything very calmly and orderly! We flew out only the next night ! Thanks to Vladimir, we were not exhausted, we were full, and if there were more such workers in S7, it would be much better! Vladimir, thank you so much!

Why in your company, when landing, first put passengers in business and then the economy goes through the salon of business, can not you wait and plant the economy and then the business.

Within three days I try to buy tickets through the application and on the official website of S7. When choosing the direction and tariff indicated on the site and in the application, it is not possible to formalize the acquisition. Operators on calls say that this is a failure in the program and offer to buy tickets at completely different prices. Is the company responsible for the reliability? Where is the concern for reputation and so well described attention to the client? No one can solve the problem. Operators offer to leave information on the email. Operators considering electronic appeals only thank and apologize. Tickets still can not get!

The requester ID in the database: 832858
(1) Member of S7 Priority:
(2) Text: For the first time, the Daughter-in-law was taken a ticket on the plane of this company for flight SBI 3061 from Pulkovo to Perm. It was urgent to fly on family business! The ticket was bought online in a day, we also checked in for the flight online in the morning with the purchase of a seat. The boarding ticket at the check-in counter, where the computer did not work, was received at 19 hours 32 minutes and at 19 hours 40 minutes I was at the boarding gate !!! The door was closed in front of the nose, the bus was still standing and rudely refused to let it to the bus, the attendant did not have a radio, and she was just too lazy to deal with it !!! All documents on hand, a boarding pass too. I reserve the right to notify all possible media outlets about such a service! I recommend to apologize and get your money back! Yours faithfully" ! Oleg Ivanovich

(3) Subject: Re-registration / Return of ticket
(4) Flight: 3061
(5) Flight date: 06.06.2018
(6) Surname IO:
(7) Location: Санкт-Петербург
(8) E-mail address:
Attach files:
(9) Phone:
(10) Account number in the S7 Priority program:
(11) User wants to receive answer to your message: Yes
This review is in the company S7. But the answer is: Delivery failed to the following recipients or groups:

[email protected]
The recipient's mailbox is full and can not receive messages at this time. Try to resubmit this message later or contact the recipient directly. And directly, the same answer!

Good afternoon, my son loves the sky, and dreams of flying, we passed VLEK, and we have a good certificate, a guy wants to be of help to your company, I ask you to clarify how you can get a quota for training from your company. Thank you, my e-mail address [email protected]

please, please, whether the information gives your airline the target direction for admission to the St. Petersburg Institute of Civil Aviation at 2018-2019 year. At the Faculty flight operation of civil air transport. What is required to obtain this direction? Reply please send to the mail [email protected]

Please clarify the information whether your airline provides the target direction for admission to the St. Petersburg Institute of GA for 2018-2019 year. At the Faculty flight operation of civil air transport. What is required to receive this direction? Reply to the mail [email protected]

Good afternoon! Also very interested in whether your airline gives targeted directions for training. The son plans to enter Krasnoyarsk branch of SPbSU GA on the specialty of flight operation of aircraft in the next year. We live in Novosibirsk. In advance thanks for the answer. [email protected]

in Omsk, the official representative of your company

The first time flying your airline, the flight was excellent, no delays and problems with luggage! Attentive attitude cabin crew! Thank you, we will fly with you again!

Please clarify the information: does your airline provide the target direction for admission to the St. Petersburg Institute of Civil Aviation for 2018 year. I want to enter the faculty of flight operation of civil air transport. What is required to obtain this direction?
You can answer [email protected] I will be very grateful

please tell me if in the flight the passenger dozed off, should the flight attendant wake him up to find out who the passenger is going to eat?

17.10.17 flight S7 74, ticket number 4216109049200 made a flight. Krasnoyarsk Emelyanovo-Moscow Domodedovo and lost the boarding pass. Later I paid 1000 rubles (there is a receipt) and ordered a boarding pass, but due to the circumstances I can not pick up, whether there is an opportunity to send it by mail. [email protected]

17.10.17 flight S7 74, the ticket number 4216109049200 flew Krasnoyarsk (Emelyanovo) - Moscow (Domodedovo) and lost the boarding pass. Later 13.11.17 I paid 1000 rubles and ordered a duplicate, but due to reasons I can not pick it up. I ask you to consider sending my landing duplicate in your place of residence by registered mail [email protected]

Good afternoon, I, Sushinsky Ilya, flew 19.10.2017g Moscow-Baku. You need a copy of the flight ticket for the report to the accounting department, or a flight certificate indicating the cost of the ticket. Address for info:[email protected] Thanks in advance!

Please clarify the information whether your airline provides the target direction for admission to the St. Petersburg Institute of GA for 2018 year. I want to enter the faculty flight operation of civil air transport. What is required to obtain this direction?
You can answer [email protected] I will be very grateful

Good afternoon! Tell me where you can apply for the interview - a set of training for flight attendant courses, with further employment.
Thank you in advance! Address for info:[email protected]

Hello. Tell me please, can a man who dreams of flying and threatens the sky all his life, and who was not employed by the flight attendant at 18 for years, will settle into your airline for the position of flight attendant. I'm 39 years old. The growth of 168. The size of clothes 48-50.
I do not fly very often, but once, twice a year - for sure. I see flight attendants, as young, current and already aged. M.b. and I'll fit into something. She is full of vital energy, sociable, attentive, punctual, disciplined and much more. Ready to talk and discuss all the points. My e-mail: [email protected]. Thank you.

Hello. Is there any recruitment for the flight attendant position? If it does not complicate, please reply to this address: [email protected]

Please clarify the information whether your airline provides a target destination for admission to the St. Petersburg, Moscow or Ulyanovsk School of GA pilots for 2018 year. I want to enter the faculty of flight operation and air traffic control. What is required to obtain this direction?
Please reply to my email address [email protected].

I bought a ticket to Dusseldorf at ticket offices a month ago. Now they call from there and ask to inform me about the place of my birth, the visa number, who issued it, etc. Are you out there, completely pissed or something? This information is not at all in your competence, sit flat. I will not give you this information from the principle that you will not put me on a plane? In general, the scent was lost

With operators it is impossible to contact from abroad. Communication with operators only in Russia !!!!! A nightmare!!!! You can not pay luggage not being on the territory of Russia. Horror!!!!

I would like to thank you for our first trip with children on an airplane to Simferopol and back. We fluttered for the first time. We really liked it. Next year we'll fly to the Crimea only with Vami.Prosvetaniya company and professional successes to coworkers.Tak to keep !!!

Good afternoon, I'm going to fly your airline. I would like to clarify whether it is possible to carry an umbrella in hand luggage? The end is not pointed. For an answer [email protected] Thank you.

Flight S7 510 from Beijing to Irkutsk 10 June in 5: 35 in the morning. Thank the pilots for their life ... Thank the stewardesses for their composure and endurance. We will remember you in our thanksgiving prayers. Thank you for your professionalism! Representatives of the Company, be able to, please, defend the dignity and interests of their fellow citizens ...

What was it?

I flew from 18 to 19my 2017g. From Moscow to Mirny with a landing in Novosibirsk flights S7 181 and S7 3255, the aircraft changed. In Mirny, when issuing luggage, it became clear that a suitcase was stolen from the suitcase, rummaged in a suitcase, but did not take anything. It seems a trifle but it's disgusting. WHEN YOU, FINALLY, LEAD THE ORDER OF THE LORD ?!

Hello Evgeny! On March 05, 2017, I purchased tickets from Siberia Airlines: Surgut-Novosibirsk for May 13, 2017 and Novosibirsk-Surgut for May 29, 2017.But due to illness and outpatient treatment started on May 03, 2017, go on vacation I cant. When I first contacted the ticket office of Surgut airport on May 06, the cashier told me that in order to return the "non-refundable" tickets, you need a certificate from honey. institution, which is written in free form. In honey. institution on May 06, I was issued a honey. certificate of illness and prescribed treatment (with a subsequent appearance on May 17). On May 07, I arrived at the airport for the second time with a medical certificate. institution that was not accepted. This time, another cashier printed out the requirements for filling out this certificate for me. And only on the 3rd attempt, they accepted this certificate and a ticket to return Surgut-Novosibirsk on May 13, 2017, refusing to accept a return ticket Novosibirsk-Surgut on May 29, 2017, I justify the refusal by the fact that until that time I can I will be already cured and somehow I will return on May 29 from Novosibirsk with this ticket. QUESTION: are the cashiers of the Surgut airport right when they refuse to accept my return ticket, and what should I do in this situation in order to still return the money for the canceled vacation and flight due to illness? Best regards and hope for an answer to my email [email protected].

Hello)) tell me where you can find out information about a set of flight attendants in your airline? my email [email protected]

Hello! Where can I find information on the recruitment of stewards and aviakassirov your airline? If you do not make it more difficult, waiting for the information to email [email protected]. Thank you in advance.

Missed the landing on 5 minutes, refused to sit down in the plane, we had to run around the airport, tickets are not reimbursed, the luggage back bag with torn handles, suitcase lock broken, with the words: we have every day this happens, leave the application to understand. while I am waiting. In general, the company is not decent at all I do not recommend flights s7

Good afternoon! Passes if the flight attendants set in your company? I 22 years 172SM growth 61kg.Obrazovanie higher weight hotel service, English language skills base. Please answer the mail [email protected]

Hello! I bought a ticket for the flight departure 3318 25.04.2017 without paying the cost of luggage. Is it possible to pay before departure for baggage and how much does it cost?

Berlin-Moscow flight delayed for 2 days, the passengers did not provide a hotel, meals, etc.

Hello! Since 15.02.2017 16.02.2017 to r, mother and niece returning from Saint - Petersburg to Moscow, when loading bogazha in Saint - Petersburg suitcase was broken. The application is written in Domodedovo airport, the answer came in the mail. Please send an inquiry, that the suitcase can not be repaired and is not paid not to conduct the examination. Where do I take this help?

Flown by the airline flight 18.02.2017.Reys 166 30 late for minut.V time hours 2 15 2 minutes during the hours of feeding ice cream sandwiches and drinks.The time of the forced registration of luggage in the luggage hand luggage transfer elite Drinking, and then after the end of registration did not take elite alcohol manual kladidazhe in bagazh.Iz of what to put akogol 7000rubley
Such carriers should not be engaged in transportation activities, and they must be in person to find out who litsenzii.Ya etoy otvratitelelnoy company issued litsentsiyu and this story will have an anti-corruption trail through the RF gen.prokuraruru

Is Maria Terenteva is working in your organization as
Quality Management Directorate Lead Expert
Siberia Airlines, PJSC as she was enquiring us for Document Managment Training but after proposal never responded since 45 days ... Prakash Patel India + 919022779087

Please include an email address where to send the claim to the baggage damage.

Good afternoon!
Please reply by e-mail [email protected] Does your airline target direction for admission to St. Peterburskoe or Ulyanovsk Aviation College of pilots. My son is studying in a boarding school with initial flight training and dreams of becoming a pilot. He purposefully prepare for this profession, in-depth learning English, including spoken to the pilots, was flying practice. Currently passes VLEK.
We kindly request to respond to my letter.
Best regards,
Sergin PD

On the website, when buying tickets, they are bred in the amount of 400 rubles. is hidden. It is not included in the ticket and is ripped off for "Online Booking". It was completely unclear what the fees were for and it was not indicated that this amount would not be included in the ticket price. Be careful!!!

Buy and fly Aeroflot.

I am a civil aviation worker (aviation medic)! "December" 016 decided to use the services of your Airline. Having bought an electronic ticket No. 4212463467521 for flight 233 to Voronezh with payment for baggage (1000 rubles). I passed electronic registration for the flight. I went to Domodedovo airport. going to the check-in counter (18-00), I checked in my luggage 1 piece weighing 11 kg. No. 7419758. Waited for boarding the plane with a slight delay in departure (19-45 instead of 19-05). I got on the plane and flew to Voronezh. What was my surprise and stress after waiting for baggage claim 30 minutes. I found out that my luggage is not there, this is for 1000 rubles. having drawn up all the necessary documents on non-arrival of luggage. I arrived home in a state of shock .. I ask the head of the person responsible for organizing transportation, including luggage, give me an answer - how can I leave checked luggage at the airport of departure as the flight attendants accepted baggage beige checked baggage? I have the opinion that in your airline the officials do not perform their functional duties in a quality manner. Do not bear any responsibility. Negligence flourishes. Indifference, indifference, who will be responsible for the moral damage brought to me. I could measure my blood pressure and correct medication intake, and I was also left without a mobile connection, because the charger was also in the trunk. Thus, I made my loved ones worry. I ask you to answer me by email [email protected] my work phone (473) 206-93-46 what measures were taken to those who caused me troubles and troubles. The luggage was delivered to the airport Voronezh the next day. I called Domodedovo in the morning of 13.12.16/2700/5500 at the baggage tracing service received an answer , Your luggage was left at Domodedovo and is currently sent to Voronezh by the company's plane, The only pleasant impression from this nightmare is the flight crew of this flight, they are real professionals in their field. If I do not receive an answer, I will try to send a complaint to the Russian Air Transport Agency. I hope that to me will never, never have to use the services of a company whose goal is to literally rip off more money from a passenger for a ticket and luggage and provide a poor-quality service for this money. And I also had this second flight in the day. the first from Simferopol to Moscow (Sheremetyevo) air flight LLC "North Wind". The cost of the ticket is 23 (instead of your 10 with luggage) and baggage XNUMX kg and XNUMX hand luggage, all without additional payment. Plus well-organized food service. and you have half a glass of juice or water. Anyone who reads this comment do not use the services of Siberia


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