Airline S7 "Siberia". Official site.

It is strange to read negative reviews about S7, if they write about another airline. I fly constantly itself to them in Russia. I like that the flights are almost never held up - in my memory was only once due to snow. Another of the advantages that the new aircraft and the service is also qualitative. During the three years of constant flight problems had never arisen. And for all the problems I advise you not to write reviews on other sites, and to address, for example, in the airline's pages in social networks. I saw that they were there very quickly react

whether or not the discount tickets for pensioners and children under the cheats? [email protected]

05-06 2016 March, the flight delay (a few) Samara-Moscow 16 hours. The total lack of awareness departing customers !!!

26 February 2016 registered for flight No. 602 Paphos -Moscow TicketNo 4212456678452. I chose the seat No. 6, the money went through, registration failed. 10.24 called the contact center - they promised to sort it out. 11.08 and 11.20 called the call center with the same question, but they didn’t understand, but promised to reserve a place. No. 9. Call 14.23 and 14.37. center-did not understand, said that the place number XXUMX is already taken, offered a place in the 9 series. I had to register on my own a second time. Because the closest rows on 16 rub. I was already busy. I registered an extra seat at a price of 300 more than once. I ask you to deal with the guilty and compensate me for meaningless conversations with employees of the center with a total duration of 13 mines at the MTS tariff, as well as the difference in surcharge for choosing a place. I ask to send the answer to e-mail [email protected]

In the e-mail address: [email protected] I came el.bilet 4212456564499 20.02.2016 from order request to send me to e-mail.

Ladies and gentlemen. I have a map of priority 311 809 875. I ask you to remake my card due to changes in the names (changed two letters) is now the name in the passport sounds like zagorodniaia. Change of my mail, and is as follows. [email protected] I beg you to answer me on my request. Best regards Irina Zagorodnyaya 123298 Address ul. People's Militia 48 Bldg. 1 kV. 29

whether it is possible for the ticket number to find it and print

I bought a ticket in the Economy Basic online. There is a need to change it to Economy Flex. Why can not we do that? There is no logic. I did not annul the trip, and to raise the status of the ticket surcharge.

When buying tickets, they said that luggage is free up to 10 kg. In the end they took 40000, because it does not include hand luggage. A drunk passenger was put on the plane, who "got" the passengers sitting next to them, and they had to change seats. I did not find a site where to write a claim.

Departing flights 117 S7 18yanvarya2016g from Moscow to Chita as possible with bad legs to get a seat (if it is necessary to pay in addition I) 10, 17 ili18 number

I looked through the reviews by accident. There are a lot of complaints and comments. The most curious thing is, is there any feedback from the airline? Does anyone read these questions? This is not visible, and therefore alarming. If S7 reacts somehow to the opinion of its passengers, but this should be reflected in the information. And then, it looks like the "Wailing Wall" - he cried, but the "wall" is silent ...

you can not company Avio you are thieves and liars, you are the ones who sell the cheapest tickets for the type of people while they themselves are cashing in on this, you are not someone sits down on a plane and just say, why buy cheap tickets? Here you have a service that is cheap and so it works! Why have the company that makes profit and plunder a nation that decided to save? even answer why it works? you need to the prosecutor's office, she can sort out with you ........

why not register for 13.11.15, although given that it begins 30 hours before departure

Dear General Director of PJSC "Siberia Airlines" S7 "Obiedkov Vladimir Nikolaevich.
He writes you Hamidullo Nosirov of Khujand city of Tajikistan.
The fact is that on October 21, 2015 at 3291 am local time (Khujand) I flew in on flight XNUMX "Novosibirsk-Khujand".
Upon arrival at Khujand International Airport, my luggage was not provided. They said my luggage was "not found."
I contacted the baggage tracing department of the Khujand International Airport, as well as representatives of your company (in Khujand they act as Dili Pok CJSC, which literally means "Pure heart (soul)").
But when I began to ask them to find my luggage, it turned out that the name of this company is not entirely consistent with its quality of service.
At first we were told that the office of the companies do is in the center of the city of Khujand - in the area Panchshanbe. When driving more and 20-kilometers, we arrived in Khujand, we were told that the office of the Company is not in Panchshanbe and Guliston in the area of ​​the city.
We arrived in Guliston. We were told that the head of a company Shavkat Rakhimov.
We believe, wrote a statement about the loss of baggage in his name. Then again came to Khujand International Airport, to ask for help in the search for our missing luggage.
Here again we politely received, responded that they had received a response to your inquiry about our luggage from the airport Tolmachevo, there our luggage was not found.
Here we learned that the head of your representative office in the Sughd region of Tajikistan is not a certain Shavkat Rakhimov, but Fazliddin (we never learned his last name). And his office is not located in the Panjshanbe or Guliston area of ​​the city of Khujand (as his employees told us), but in the city of Chkalovsk - in the building of the Sipehr hotel. We were not able to meet him today (it was already 16 pm and he said that he had no time for us). When we talked to Fazliddin on the phone, he joked that "" if there is no gold in our luggage, there will definitely be. "
We explained to him that the weight lost luggage about twenty kilos, and that we need our luggage packed and tselostnosti- tag Tolmachevo Airport.
Fazliddin replied that his employee Parviz is engaged in the search for the missing baggage of Siberia Airlines.
Last (ie Parviz) got through to us and he promised to find our luggage and that it happens from time to time (ie, loss of luggage of air passengers. Then I realized that I was not the first and I'm probably not the last such trouble among your passengers).
There are many things that outrage in this sad story of ours - why are the clients of such a reputable company like yours playing football? - why does our luggage not arrive on time - together with us - passengers ?, why employees of Tolmachevo airport (on the night of October 21) issue checks for other people's luggage, as in our case? After all, I have a ticket in my name and on flight 3291 (Novosibirsk-Khujand), and a boarding pass in my name - for Khamidullo Nosirov (khamidullo nosirov), and a baggage check (tag) in the name of passenger Ismilovova muharr from the flight is glued to my boarding pass 3285 (this flight is Novosibirsk-Bishkek)?
How am I going to find my luggage?
Why is the registration of the ticket at the airport Tolmachevo was not I warned that you can not send the baggage cash why when registering a ticket I did not ask the price of my luggage and did not record the cost of the ticket? Why are your representatives in Khujand mock your passengers? What have I done wrong? However, I trust your company and use your services?
I am grateful to you for having received my letter.
I hope you can help me find the integrity and safety of my luggage (by the way - the cost of my luggage is more than seven hundred Russian rubles. The fact that I and six of my friends went to work in Novosibirsk, worked on a construction site. Money is not the time to send via Bank and placed in my luggage - I head a group of builders. But each of us at home - elderly parents, unemployed wife and 3-4 kids!)
If your help not find my luggage, I intend to appeal to the Transport Prosecutor's Office, the Ministry of Transport and Communications of the Republic of Tajikistan, to the relevant ministries of the Russian Federation.
As for your company - PJSC Siberia Airlines S7 - even with the loss of luggage, I still respect it: no joke - in 2014 alone you transported more than 10 million passengers.
I really want responsible and competent employees and regional representatives to work in your company. So that they do not overshadow the reputation of such a solid company in the international arena as PJSC Siberia Airlines S7 with their negligence and irresponsibility.

22.10.2015.
Sincerely H. Nosirov.

How do I get paid for the ticket as the trip is canceled

Good den.22 June 2015 years I flew flight Salekhard-Moscow-Ufa, unfortunately lost, and an e-ticket and boarding passes, could not you help? I would greatly priznatelna.Moy e-mail: [email protected]

Hello. I bought (paid) 2 ticket in the name of: TROITSKIY ALEXANDER ABAKUMOVA LIUBOV and Moscow (DME) - Arkhangelsk, there 25.09, (flight S7 4441) and back - 27.09.2015g. (Flight S7 4442). We were left only boarding passes, and itinerary and insurance indicating the cost of accidentally deleted from your computer. Please restore order and send receipts and insurance in electronic form to my email address: [email protected].

Help to find and return the suitcase! I flew a flight 2.09.2015 Beijing-Novosibirsk! Luggage room S7572346! I paid a lot of money overload, so also are not able to take !!!

Not fly the first time through this company, liked everything, the food in the plane, a comfortable flight .. So far the company has not lost my luggage, for which I paid a lot of money for the overload! I sit waiting for more than a week, fed breakfast, sent to some city to Samara fly can not !!!

"Thank you" s7 company for the fact that the luggage caught up with me the next day, thank you for not in 3,5 days or more. Judging by the comments, luggage is a sore point for you, I wish you better work, you are losing passengers.

I would like to say a big thank you to all the crew of the flight Moscow-Larnaca 604, 04.09.2015 flying, and especially the captain korablya.Polet passed so that we do not feel any takeoff or landing .. The child hurt his ear, and he did not even notice. Thanks again.

Yekaterinburg-Moscow is my most frequently used destination for S7. So, specifically in this direction "Siberia" suits me like no other a / k. Deviation from the schedule happens, but minimal. The planes are always comfortable, decent food

24.08.2015g flight 181-Domodedovo Tolmachevo. I'm shocked me again spoiled suitcase. A year ago, after returning from vacation on S7, in Tolmachevo we got two broken suitcases without wheels.
And now a new release, new suitcases on 6000 and that, again broken suitcase again claims and silence in response. A little expensive to me your company.
If you are interested, please contact.
[email protected]

18iyulya your company flew from Naples to Moscow still can not return your luggage shame your company

Director-General aviakampanii "Siberia"
Mr. Obedkova
of the passengers of the flight Moscow-Verona 698 23 2015 year July Ocheret LN Ocheret AA Ocheret AV P R E N T E G Mr Director General!

23 July we, three passengers - two adults and a teenager, flew by flight S7 698 Verona - Moscow (ticket numbers: 4212451680208; 4212451680209; 4212451680210). On TWO, we had TWO suitcases. One weighing 16 kg. And the other - 29 kg. According to the rules of your campaign, we could carry up to 69 kg. Total weight. We drove only 45 kg. And yet, at the airport of Verona, we were asked to pay 60 euros, arguing that one of our suitcases "weighed more than it should be on 6 kg" (the document number for the payment of 4214551101999). We were shocked. In our ticket it was written that "1 baggage to 23 kg." We understood this so that we can summarize the weight of two places, as is usual EVERYWHERE and the cargo should not exceed 32 kg in one suitcase. For ANYWHERE in your rules does not say that weight can not be summed up.
We fly for many years and your campaign, including. We even have a preferred card of passengers for the first time we are faced with such a ridiculous rule. In size suitcase match our standards, it took on board - what's the deal? To us, that it was necessary to take a few suitcases to meet your absurd demands? If the total weight of our luggage was heavier - you have arranged is more than 6 extra kg. in a suitcase?
Your campaign has put us in a very difficult position. Because we have paid all the money left for the return journey. You have spoiled our mood and created a lot of inconvenience to return to Moscow, because we had to bother your friends, so they arrived at the airport and brought money for the journey home.
If you enter any restrictions, at least early warning of it, not to introduce passengers misleading. What you should write "weight is not summed up," but you did not. Not for you, such a dishonest way to collect money from the passengers, who have no other way out before the flight? Is this, to say the method you want to fill their budget airlines? In pursuit of the petty profit, you lose regular customers, because the most important thing in choosing a carrier - confidence.
We understand that if you come up with this "clever" move the money back we do not receive. But we would like to receive an official response to their questions, reserving the right to further appeal to the court about the legality of your rules and the lack of clear information.

PS And one more thing: it turned out that your campaign does not even have an email address on which you can submit a claim. As we told your employees "only by mail to the registered address in the Ob '. Mail - in 21 century ?! Well, we are content
"comments".

e-mail: about[email protected]

Hello eager to get into your company, with a desire to work, I have a vast experience of working with people in my case long distance conductor Railways, 27 years growth 165, arr, Secondary teacher, tel 89134244950, waiting for an answer, thanks in advance,

Good den.pomogite return luggage! Flight Omsk-1141 15 Krasnodar June N 7791137 luggage in Moscow baggage paid in Omsk number 4214551003263 my number of bodies, 89298529228 Rosner Anastasia Y.

Please tell me whether you can expect to save a disabled child in your airline?

Today, the service took an envelope flying from Sochi to Moscow .In Sochi staff said that in 30 minutes after the arrival of the plane can get konvert.V Domodedovo staff I was told that no earlier than two hours, I get an envelope. Eventually lost 3 hours of time.

When boarding a plane airport employee had forgotten to make a mark on the ticket of a luggage and as a result he was gone. Prove anything impossible. The mood is completely ruined and the company more I fly, just will not.

It upsets before flying just awful. Order tickets online, specifically chose the day before the trip and congresses print it at the airport, and on the day of departure forgot his home on the table! To say that I was disappointed, it's just to say nothing. With some difficulty found the company, which has not been able to grasp the essence of my request, imagine what he was listening to a middle-aged zarёvannuyu woman who tears the two words can not say, but when I finally explained solved the problem in just a 3 minutes. Thank you success and further promotion.

She flew with her son from Moscow to Simferopol. Before buying a ticket has not been able to determine the company still their is not a small amount, but as it turned out, was going through, I wonder, because for departure took place without delay and son were allowed to change seats to the window, as some passengers did not fly our flight. In general, the mass of different impressions of the flight. We arrived at the resort with fresh, rested and immediately went to sunbathe!

Laugh a sign at the airport, which specifies the items that can not be transported aircraft of the airline, as I recall, there were not only radiological materials, weapons, and acid, and gas - it feels like to Siberia S7 fly exclusively terrorists ... Though, probably, there were precedents.

Of the summer but this company is very impressed the service at Domodedovo rather elementary dengi.Vzvesiv divorce on luggage at the airport and the city of Funchal safely before reaching Moscow at the check-in baggage Krasnodar Moscow suddenly potyazhelel exactly three kg. Expert at the front 108 argued that it is for this other company normally. By the way he did not have a badge, and only after the issue of how to access it said that the name is Alex. Intsendent 13 occurred in June near five o'clock in the morning. How can you comment on that?

The company's website is dead, half-hour dances with a tambourine in the "tickets" section were not allowed to enter the "from where" column.

Good afternoon! She graduated with honors from the School of flight attendants, have a law degree. When and where will be set to the airline? Email: [email protected]

I liked that when registering for the flight, employees are always warned that there are places not just near the exit, but in the depths of the cabin, which in my opinion is an example of a good characterizing the company. The only thing that did not like this was the lack of the ability to drop the seat during the flight. Also, if you need a visa for luggage, inform about this in advance, therefore, a person does not run five minutes before departure with a bunch of pieces of paper, and can afford to go free for landing! In addition, you can always find out how much money you need to leave to purchase a return ticket and pay all related costs. As for me, these factors properly characterize the airline. I repeatedly fly, however, I have not seen such a prudent attitude to clients anywhere.

Regardless of the interval for which you fly, this airline differs, though very modest, but high-quality service. All equipment is new. I'm certainly not a mechanic, but I think that any person is able to distinguish between the old. First of all, attention is paid to the upholstery of the seats, in which you can completely relax. The second half of the road, I just dozed, to the measured noise of the engines. The sensations after the flight are wonderful. You feel really refreshed. I wish you to continue your dynamic development in the same spirit. Good luck and thank you for a wonderful flight!

Dear sirs from S7, believe me, quite often flying man. I was a passenger of the S1 flight (Domodedovo - Nizhny Novgorod from 29.05.15), I did not experience more humiliation and frustration from the organization of flights. It's amazing that your services do not know anything about the flight jams and their further destiny. Why are company representatives at the airport do not have any information, not that any, but in general, no. For what you pay them. Why are representatives of your company lying, which means they show disrespect to the passengers? And in fact they know, that those to that they say lies, know, that them say lies. The delay in the flight for 9 hours is not an hour or two. Try to stand at the gate for nine hours, and company employees warn that passengers do not disperse, tk. landing can begin any minute. Why three flights safely flew to Nizhny (two from Sheremetyev and one from Domodedovo), and your services said that it does not take the bottom because of the weather. Mothers and children asked to be accommodated in the hotel, so that the children would sleep, and you do not care. We paid money and wanted to get a decent service for them and a drop of respectful treatment. And they received lies, tortures, humiliation with lies. You are not a respectable company, you acted like pennies. And do not refer to the weather as one of your employees in Domodedovo, namely he said that the plane does not crash just because the weather station S7 is more accurate than the others and it shows more accurate weather in the landing areas. Rave! It seems that you think people for fools, told them any nonsense and they wandered off. Another employee on the demand to provide the hotel under the federal law said that S7 does not recognize Russian laws, it has its own internal rules. Great! Yes? I will never use the services of your company again, and the passengers of this cruel voyage too.

Hello, Does the set of flight attendants?

whether the record set in the Sibir Airlines flight attendant in 2015g.na post?

Hello, Does the set of cabin crew ?!

Good afternoon! Tell me when it started selling subsidized tickets Novosibirsk-Simferopol in 2015godu?

Welcome Airline S7 «Siberia" My name is Tatyana Ryabova. It so happened that I was not able to fly on a pre-purchased ticket for №421 2439094902 your air company, was in the hospital. And I turn to you for a refund sredstv.Dokumenty that it was necessary to collect I collected. The company considered my treatment and considered that it is not necessary to carry out a refund for the ticket. Since I was bedridden and could not move. I work and refusal of admission would entail a violation of the labor contract.
Reading all of your services, and self-respecting company, which is well deserved winner of many awards in my opinion would not bother because 10000 rubles.
Thank you for your understanding.

I purchased a ticket for flight S7 882 from Vladikavkaz to Moscow (DMD) with a subsequent transfer from Moscow (DMD) to Novosibirsk with flight S7 181. The flight date is 28.02.2015/7/882. However, flight S396 6450 did not arrive at Vladikavkaz airport and was then canceled due to weather conditions, allegedly due to heavy fog, in connection with which I was forced to purchase a second ticket from Vladikavkaz to Moscow (VNK) of UTair for flight UT 00, the cost of which amounted to 100-7. By the time the UTair aircraft arrived, the visibility was almost 4548%, there was no fog, only haze. Upon arrival at Vnukovo airport and subsequent transfer to Domodedovo airport, S00 made me a refund for the canceled flight in the amount of 7-1902. Due to the fact that the flight was canceled solely due to the fault of S00 Airlines, I turned to the company with a request to reimburse me the difference in the cost of tickets in the amount of 2000-00, as well as the amount of excessive overpayment for a Vnukovo-Domodedovo taxi in the amount of 28.06.07-82. However, the airline, referring to the order of the Ministry of Transport dated 120 No. 7 and Article XNUMX of the Air Code of the Russian Federation, reported that they had prevented me from getting to the place, I quote from the answer, "forces majeure". These "forces", however, did not prevent Utair and Pobeda companies from transferring their passengers with a slight delay in time. On this day, the SXNUMX company "boiled" on non-flown passengers quite well.

Please tell me how you can take things (in kg) to get from Moscow to Chita?

Flew S7 only charter flights to Egypt, but can evaluate the performance of the company very well. Fast check-in, landing on time, talkative driver who commented on where we fly. Rarely is actually confronted with mainly only at the beginning and end of the flight say something. The food was good. Drinks, hot snacks. I do not know on regular flights, judging by the reviews, not everyone is happy. And it also depends on the departure airport, as far as I know. In general, the Siberians - the best!

I do not know how with regard to customers, but for ordinary people s7 shows itself not in the best light. S7 conceived to build what is called in the butt to the village and we can say the aviation training center, which is a large village no one cares! Neither the carrier nor the bodies of local self-government.