These flight attendants, and what it should be.
These flight attendants, and what it should be.

These flight attendants, and what it should be.


We can say that the flight attendant is the face of the airline. These employees first of all pay attention to passengers who are communicating with them, observe their behavior, the ability to behave with customers, and, of course, the ability to master speech. Compliance with all the necessary requirements and correct application of standards of behavior and speech, ensure not only positive reviews stewardess, but the general view, the opinion of airline.

These flight attendants, and what it should be.

   After the pilot-in-command, the chief stewardess is the main responsible person on board the aircraft, carrying out all announcements and making recommendations to passengers. Starting with the welcome speech of the commander, all subsequent explanations and commands are voiced by the stewardess. It all starts with a greeting and an explanation of the route, about the air carrier, flight duration and air temperature at the destination. Typically, the flight attendant will voice the demonstration of additional safety equipment for passengers, the rules for using them and recommendations. When the plane enters a turbulence zone, or makes an unexpected landing, the flight attendant does all the work of sounding the crew's actions.

Aeroflot stewardess

According to the job description, speech should be clear, intelligible with understandable pronunciation. Fluency in Russian, English, and preferably other languages.

Each avikompanii developed its own speech before the flight, but it looks approximately like this:

Dear passengers!
Please listen to the information about the rules that you need to follow in flight.
On board are not allowed to drink alcohol, smoke - throughout the flight, to get up from their seats and move around the cabin during taxiing, takeoff and descent and landing, when turned on the light board.

It is forbidden to touch or open the locks and handles of the main and emergency exits unnecessarily. The main exits are located on the left side of the aircraft and are equipped with inflatable ladders. Emergency exits are located on the left and right along the side of the aircraft at the ninth, twenty-third and thirty-second rows of armchairs. The procedure for opening doors and hatches and bringing the fabric gutters and ropes into working condition are indicated on the stencils that are applied to the doors and hatches. Fresh newspapers and magazines are at your service on board. Thank you for your attention! 

Aeroflot stewardess 2

   What should be the speech of this airline employee to meet all the necessary requirements? First of all, speech should be clear in pronunciation and legible. The passenger should not have any questions about the content of the text, or when something sounded completely incomprehensible. A flight attendant should be able to keep an even tone, be restrained in her statements and not give the impression of communication fatigue or indifference. You can often meet annoying passengers, they can show dissatisfaction, or make demands on the stewardess, the fulfillment of which is not within her competence. Here it is necessary to show restraint, and the ability to lead oneself. The stewardess must be prepared for such situations, and the ability to act in them only increases her professionalism.

   Most of the passengers, upon exiting the plane, say goodbye to the employees of the airline, mostly a stewardess sees them off at the exit. You need to be able to say goodbye beautifully, so that the passenger wants to return to the airline's flight again. After all, the last moment, the moment, is mainly remembered. Here, it is desirable to add the whole breadth of a smile to the speech. A pleasant and sociable flight attendant may even be popular. Grateful travelers often leave their opinions about flights on airline websites, mentioning the excellent address and speech of the flight attendant. Remembering this with gratitude, they will certainly use the services of the airline again to fly in the desired direction.

These flight attendants, and what it should be.


The words of a stewardess in English look like this:

Ladies and gentlemen, welcome onboard Flight 4B7 with service from Hong Kong to San Francisco. We are currently third in line for take-off and are expected to be in the air in approximately seven minutes time. We ask that you please fasten your seatbelts at this time and secure all baggage underneath your seat or in the overhead compartments. We also ask that your seats and table trays are in the upright position for take-off. Please turn off all personal electronic devices, including laptops and cell phones. Smoking is prohibited for the duration of the flight. Thank you for choosing Mountain Airlines. Enjoy your flight!

These flight attendants, and what it should be. 

thank you all succinctly and understandably)

Now to me 13) but in the future I will be a flight attendant, for this I study different languages. Russian, Spanish, Ukrainian, English, Komi, German. I strive to fulfill my dream.

Good afternoon) Are you still going towards your dream?

Hey. You are already 16, right?

Already 17, probably, how she's doing there is interesting

When I grow up I will become a flight attendant

To me 17 I in September arrive on the flight attendant

what happened?

What city and where did you go?

This being of words steardessy

The flight attendant should be kind, witty, zhiznelyubivoy.Ona should be able to reassure all kind of passengers, because people still in the air! H