New rules for air travel

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Airlines may be required to notify passengers of flight delays, via SMS

Russian air carriers may be obliged to notify passengers of the delay or cancellation of flights by means of SMS.

In particular, the decision to take such measures is based primarily on the fact that the air carrier notifies the passengers about the cancellation of their flights only if this occurs in advance. In reality, flight delays occur regularly, which causes a lot of complaints from passengers, especially when the air carrier transfers the departure time or date, but does not inform its customers about it.

Obligatory notification of passengers about flight delays via SMS messages may appear in the middle of this year, and all expenses for themselves will be borne by the air operator himself.

 

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