The airline "North Wind» «Nordwind»
The airline "North Wind» «Nordwind»

Airline North wind "Nordwind". Official site. 


Airline north wind is one of the youngest companies, which was formed relatively recently - in 2008. North Wind specializes in freight and passenger transportation around the world. The head office of the company is located in Moscow at the Sheremetyevo airport, and the base airports are in Novosibirsk and Krasnoyarsk.

The North Wind company not only performs regular and charter passenger transportation, but also provides aircraft to other airlines that need to expand their fleet. This type of activity is a source of additional income for the airline. In just three years, the company was able to increase its fleet of equipment to 16 units with such aircraft as Boeing 757, 767 и A321.


Despite the fact that the airline "North Wind" is a comparative newcomer to the territory of the Russian Federation, as of today, this airline has a fleet of more than three dozen aircraft, with the air fleet of cars is regularly updated with new ones.

The carrier makes air travel in almost a hundred different destinations, which are located on the territory of the Russian Federation and abroad, particularly in Asia, Western Europe, South and Central America. To a greater extent, those in routing attract airline passengers that the carrier regularly offers special rates and discounts on their air.



The airline "North Wind" regularly expands its sphere of influence, constantly adapting its fleet and choosing the most popular destinations, with it concerns not only cities outside Russia, but including, and on domestic flights.

In the near future airline "North Wind" also intends to get their hands on three new promising Russian airliner MS-21, With this should happen in 2015-2016 years.


The airline "North Wind» «Nordwind» 213

The focus of the airline puts safety. It is a priority both for passengers and for the employees of the company and aircraft.

The course taken by the company on the development and perfection. The desire to avoid mistakes - the key to quality, safety, comfort and efficiency in service delivery.

Honesty and integrity - the distinctive features of the airline. The slogan "We keep our promises" - not just empty words. They are supported by punctuality in the provision of services, individual approach to customers. Value for money plays an important role in this matter. All activities of the company is completely transparent to the control of public authorities.

Highly qualified personnel and their constant training is the most important criterion for personnel policy. Every employee of the company contributes to the improvement of our clients' appreciation of the North Wind activities both on the ground and in the air.

Since the company is a carrier of tour operator "Pegas Touristik", that operates charter flights to all tourist destinations, which are so loved by millions of travelers and vacationers. This historic centers of tourism in Greece, China and Austria, and also the most beautiful parts of India, Thailand, Egypt, Spain, Italy, Tunisia.

In the visible commitment airlines take a high place and become a leader in the field of transportation of tourists.

The airline "North Wind» «Nordwind» 32131

Management of the company is aimed at the exchange rate to ensure the safety and comfort of passengers. Although the aircraft company and have worked out a certain resource, but at the same time look very dignified. For the most part of this contributes to cleanliness and grooming salons, good food passengers, genuine friendly smile and a sincere concern for the passengers.


Airline North Wind. Official site.

The airline "North Wind» «Nordwind». Official site.

Basic data:

  • country Russia

  • Year of occurrence: 2008;

  • IATA airline code: N4;

  • ICAO airline code: NWS;

  • KL; Airlines Internal code


Contact details:


Airlines of the World and Russian ...

not when, hear, or when never buy tickets for this airline! despite the cheapness of air tickets, you will have to pay extra for each sneeze! if you write them a letter asking you to change something in the ticket, they will reply to you in 18 hours! and naturally surcharges-surcharges.
I do not recommend categorically!

My advice to everyone. Do not deal with this airline. 6 June 2019, I turned in Chelyabinsk. At the preliminary box office. I booked a ticket, I paid for it, and on the night of 7 June 2019, my father had a heart attack, because 88 refused him hospitalization for years. My wife is disabled to look after my father. I was given a certificate certified by the heads of the doctor that my father needs care. I immediately went to the ticket office 7, explained my situation, they explained to me that in order to return the money I need a certificate from the doctor with three seals, having provided it, I was told to wait for a response from the company. 14 June I received an answer. That I was denied a refund for the ticket, referring to the fact that I myself was not sick, but my father. I passed the ticket two days before departure. What damage have I done to the airline? Call them is not possible. Of course I will go to court. Want to create problems for yourself fly this company

27.06.18 There was an extremely unpleasant incident, I + 4 human relatives and another 2 girls were not allowed on board the flight 6601 Moscow-Aqaba.
The reason for the inadvertence was our delay for 2 minutes, right in front of our nose, the doors of NordWind representatives were locked. There was not a single announcement that they were looking for us or something like that. Departure was planned for 16-50, but then was transferred to 17-50, at the door to the bus we were in 17-32.
We tried to contact 10 for a minute with the representatives of Nordwind, but we were told that you were late, you did not have any questions, they did not have any questions for us. Then we managed to approach them and then the fun began, on the 17-45 watch we were told that the plane had already departed and our things had already been unloaded. How is this possible??? PS Things we were waiting for 2 hours, and the plane flew not in 17-50, but with 1,5 hourly delay. Hence I have a question why we were not put on a plane ?? Is it easier to keep 1,5 hours of the plane to find our luggage, rather than spend 15 minutes and enter the position and put us on the flight, I recall, we were 7 people !!!
Representatives of the company behaved disgustingly, all our questions had one answer - you were late, it's not our problem, please contact the head office. Maybe I'm wrong, but the decision to wait or not wait is taken by the captain of the aircraft, rather than the rank and file manager .... As a result, our debate lasted 20 minutes, but Nordwind representatives did not offer a single solution to the problem, we were ready to pay a penalty for being late , but they only raised their voice to us and drove away as a result they called the police and very hastily retired outside the customs zone, closing badges with names and pushing the people who took them away, and they pushed the invalid of the 2 group. They did not even explain how to act in such a situation, where to go, where to pick up baggage, nothing at all, only answers in high tones!
As a summary of everything I wrote above, we believe that Nordwind sold more tickets for the flight than the capacity of the aircraft, since the flight was chartered. 2 hamster girls who call themselves representatives of the company (for me, so they are a shame of the company, because there is a famous phrase - the customer is always right!)
In 7, a person's vacation was spoiled, money was lost and extremely negative impressions about the company Nordwind. I do not know who to thank to, the Nordwind company with their approach to customers or 2 hams who decided for the captain of the ship and the company !!!

They flew from Moscow (Sheremetyevo) to Tunis (Monastir) and back.
This is the most disgusting airline in the world!
And so, the flight was supposed to fly from Sheremetyevo airport to 13: 20, but for a day our agent told us that the flight was transferred to 18: 30 - hmm, it's already so-so ... climbed to read reviews about this "office" and quietly panic ... We arrived at the airport in advance, terminal F - too, nothing good, at the front desk terrible queues, well, we did not hurry, and in vain ... having stood in this queue for 40 minutes, no less, we approach the registration desk and a nice girl (an employee of Sheremetyevo airport) says that there are no seats in the plane, the same is on the next rack and through one from us ... We look at each other with big eyes and do not understand what is happening, we hope that this is a very malicious joke, but no, it really is so, the board is full, there are no seats from the words of the staff. Representatives of the airline come up to us, we are 6 lucky ones, and do not inspire absolutely any calmness, one man with a red face and big eyes and the second is the same, only older, they begin to "sing" to us that they have broken 4 planes and we have changed the board for more small, that's why we didn't fit and that we need to go to the airline counter, they rewrote our names, sent someone an SMS and we went in single file to terminal D - it's far enough, but where to go, let's go ... There we are for 4 more than an hour that we stood there so nothing concrete and did not say, but the show was every half hour, then 40 people did not fly to Simferopol and they were distributed to the hotel, then 2 girls resorted with their luggage flew off and they were on board said that there were no more seats in the plane, then 4 was two minutes late for registration and pleaded with tears to open it for 5 minutes and put them on this flight (which they were denied and told to buy new tickets) and everything in that spirit. But back to us, the employees of the "north wind" phoned someone and assured us that we would leave the next day, that they would include us on the flight lists and we need to come immediately to the check-in counter and everything will be fine, of course, only in words. they cannot give us any new itinerary receipts for some unknown reason, and they sent us to the hotel. My husband and I decided to go home, because we did not want to stay in disagreeable with which bugger, took from the airline's employees a receipt that we were not through our fault in this ill-fated plane and drove home at ten o'clock in the evening. By the way employees tour. firms also did not take any special action, but this is a separate story. The next morning we come back, phoned the remaining "losers" and arrived at 09:00 in the morning, although the flight was scheduled at 13:20, we approach the airline employees and, as you think, of course we are not on the list for this flight. Well, that's basically what we were expecting, new employees with popping eyes popped out and everything started on a new one ... Registration for the flight started, we are not on the lists, they send us to Terminal D, we certainly do not go to D, because we listen to the mooing and yesterday we had enough ... Tour. agencies helped us a lot, stormed the tour. the firm and those, in turn, dealt with the "north wind". While standing at the counter and the girl updates the lists every 5 minutes, a new scandal is unfolding next to us, she came to register a company for a flight to Turkey, they bought tickets to the business class, and they are told that there is no business class on board, only the economy, the man I so they realized the most brisk began to swear with them ... indignation of his understandable, there were at least 6 people with young children and all tickets bought into the business, who wants to throw so much money into the wind ... Where did the police come from, I still do not understand who called them, but not the essence, after a long time of disputes, calls and some kind of manipulation of the computer on board from where it was formed business class and they registered, probably had time to remake the plane, I do not know of course, but the guys successfully went to passport control ... The story with us meanwhile continued, nerves are on the edge, police officers already unequivocally hint that we must fly away and that the Nord Wind stir up assholes and do something, but a new problem pops up, not only do we not in the list kah, but the board is fully staffed, there are no places again, it's very fun ... here nerves have handed over at all, shouted for all terminal, understood that it will not help but to restrain could not any more ... The registration is already over and we still stand with suitcases and wait for a miracle, our tour agent assures us that we should appear in the lists here, but we do not understand what is the point if there are no seats on the plane.

And here we are in the plane and in 4,5 hours flew to Tunisia, on this our hellish flight ended.

I went on vacation and, having arrived at the airport of Monastir, we got into a conversation with those who nevertheless flew that flight, they were still detained until 00:05 the next day - there was a mess in the forest, people were drinking to somehow brighten up the wait at the airport ... and one man heard he told our story that there were at least 2 free seats in front of him ... Here we did not understand the policy of the "North Wind" airline at all, but it turned out that it turned out, they stole a day of rest from us, we will go on tour. agency to deal with the tour company, but this is already in the review about Pegasus)))

Result: The airline is disgusting, I hope it will be closed!

How to spoil the impression of not yet begun holiday! 16.03.2018.
Buy a tour with Nordwind Airlines airline flight (N4) 2485 with a flight from St. Petersburg to Phuket 27.03.2018. Ticket number 2162402442265. Before 15.03.2018 in the voucher for the tour and on the Pulkovo website, the departure time was specified in 01-30 in the morning 17.03.2018 (which in principle suited). In the morning 16.03.2018 on the site of Pulkovo departure time has already been transferred to 02-45 (the offset for an hour seems to be not critical, though not pleasant). Because (02-45 16.03.2018) to go online with a choice of places (paid service), having got an alarm clock and having entered the registration system, the system gave out information that registration is not possible. Having opened the departure board of the airport, it was found that the flight was again transferred to 04-30 17.03.2018. From the dynamics of the transfer of departures, there is a persistent conviction that departure according to the schedule was not originally planned, and repeated shifts of the departure are made only in order to avoid paying compensation for the delay in departure. Before buying a tour with a flight by this airline, the airline reviews were read (mostly negative), but there was a hope that everything was not so bad, but I was convinced of the correctness of the statistics in my experience. It is very disappointing that in such a popular area as Phuket, there are practically no such airlines operating without alternative. My experience of using charterers is not so great (I flew mostly regularly, including repeatedly in Southeast Asia), I found this situation only with Transaero (constant delays for 3 hours). I am very loyal to carriers, I think that their main task is security and punctuality. About security in Nordwind Airlines so far I can not say anything, but with punctuality, a complete failure. As a result, at the moment we have: the flight (N4) 2485 with the flight from St. Petersburg to Phuket 27.03.2018 was carried a day before the departure already more than once (01-30 - 02-45 - 04-30 - ......) and this does not imply the final departure time. Minus 3 hours from the vacation, that when arriving at the PCT in 19-30 local time, you can take it like - minus one day and two sleepless nights. The choice of this option was due to a non-stop flight to the PCT (because of the child). I will not use the services of this carrier more unambiguously (I recommend it too), especially since the difference in price with the regular was not very different (the shares of various AKs were December-February). My score is AK-2 * (for non-punctuality). But I see and positive points in this situation, in the future, use only regular, the more so that from SPb it is possible to find something in advance. In general, we learn from our mistakes. Maybe this review will be useful to someone.

We flew from Koltsovo to Yekaterinburg in Larnaca, 04.05.17. The flight was delayed by 16 hours, the reason for the ship's failure, of course they gave to eat in the cafe liner, "offensively that lost a day of rest in Cyprus.
The company Nordwin is ready to pay 400 rub.25 for every hour ... laughter. And how is 300 euro?

Flight number 466 Larnaca - Moscow was detained for 12 hours. During this time we were not offered food or drinks. The relationship is bad for the passengers of this company. Another 40 minutes were told to queue up, and only after 40 minutes did the landing on the plane begin.

The flight from Bourgas airport to Sheremetyevo (7664) is also postponed. For this company it seems to be the norm that their passengers are sitting on suitcases.
I will write a complaint to the PROSECUTOR'S OFFICE. Let them deal with and review the quality of the services provided by this company. For myself, the choice was made on these sides by either foot!

Read the comments. We are flying to Cyprus in September. Hair on end.

I have never written comments, but this airline is just UZHAS.Only an airplane from Khabarovsk to Moscow was miserable, fed once, the children were hungry, the landing gear took off at the take-off, and at the planting the spruce opened. So now just canceled the return flight and fly two Day or even take the tickets. Manual, do you ever look at the reviews? NEVER PEOPLE DO ROLL BY THE SERVICES OF THIS COMPANY !!!

I'm sorry, how do you know about the chassis? They should open slowly, not?

I will never use this airline again. flight delays in Turkey 22 HOURS !!! They did not offer a place in the hotel, nor any additional food. The whole DAYS of the tour have disappeared. On the plane (at night), offered only a stale bun. No explanation.

A terrible company cancels flights. Calling is not possible. Do not use her services!

Hello everyone, flew with my husband from Ekaterinburg 03.05.2017 flight (№4) 1757 to Tunisia NBE-HAMMAMET, airport Enfida, registered for 24 hours, in Koltsovo it is found only on the information desk of the employee that the flight to Samara, ie. There will be an intermediate landing! The flight was constantly delayed for technical reasons, in the flight it was announced that the landing in Samara was refueling! The landing was quite stiff, I think it was noticed, they did not let out more than two hours from the airplane during refueling, they were fed once, despite the increase in the flight time , Tables dirty, asked for water, poured, but noted that with glasses problem, come with their own, which naturally collected after use, another surprise, announced that one toilet is hammered, use only the tail of the airplane that was already dirty enough And we 200 people, including children. As a result, the hotel was late at night, thanks to the hotel staff, fed. In the future, I no longer would like to fly these airlines, I hope the company's management considers the comments and draws conclusions.

The most remarkable flight in quotes N4 721 14.03.17 to Bangkok. Pilots fellows that delivered even though the point of departure back, dear leaders read reviews of passengers and make conclusions regarding the negative.

We express our gratitude air carrier. Flew 15.02.2017 years 722 flight from Bangkok. At spouses 09.02.17g. It was the anniversary that celebrated in Thailand. We were pleasantly surprised to learn that on the way back, the company, on the occasion of the anniversary, to compliment his wife. Back back to business class. So pleasantly surprised.

I arrived today from Vietnam flight 2736 the company. The place was with an absent armrest, it just was torn out (photos are available). To my observation, the steward of the eugeny in the absurdly boorish form replied that I was sitting on the seat, not on the armrest. I have big problems with the spine, as a result of the flight without the ability to put my hand for 10 hours, it swelled and medical attention is required. Explain it is normal to carry passengers in a broken chair? For explanations, I will also have to apply to Rospotrebnadzor and the prosecutor's office, and after a medical examination and to court.

Good day!
After retained the services of the airline realized that north wind will never NOT FLY ON HER oak !!! Let me explain why.
31.12.2016 flew along the route Yekaterinburg - Moscow (transfer) - Belgorod.
Transplanting in Moscow was to be 15 hours.
In Yekaterinburg flight was delayed for hours ... 7 reason: our plane flying to another city, it seems to Rostov-on-Don.
Moscow flight delayed for an hour 1 - the cause is not known.
Poor people, who flew on this plane only to Moscow, but longer they had to change to other airlines .. someone abroad .. they were late for their flights and it's the new year.
While sitting at the airport in Moscow, even at 4 Flight Airline north wind has announced the delay of flights.
06.01.2017 BACK flew along the route Belgorod - Moscow - Ekaterinburg (back to flying the same airline, as took tickets in advance, one month before the trip).
In Belgorod flight was delayed for an hour 1 - the cause is not known.
Moscow flight delayed at 2,5 hours - reason: the plane was flying from St. Petersburg ...
In Ekaterenburge waiting for baggage per hour, even a little more .. reason - frozen luggage compartment on the plane and could not open it ...
Then we had a train ticket, which we happily missed ..

Of the benefits (at first glance) - can be called cheap tickets (in relation to other companies), but in the end it comes out more expensive, all costs for food and other needs of airports, is expected .. plus .. torn vacation tickets during trips .. and nerves, of course.

Of course, everyone chooses for themselves ..

I would not advise anyone to fly this airline.
Different situations happen .. and planes are delayed, and then the reasons may be different, but the 4 4 departure and delay - it is not a coincidence, it is a system.
Perhaps not enough planes for transportation .. I think everything questions to the leadership. By attendants (stewardesses, pilots) questions asked.

Regards, Anna.

Good afternoon! I want to express my sincere gratitude to the crew of Flight Bangkok-Moscow 07.01.17. During the flight, I felt sick. None of the crew members refused to help, especially Stewart (unfortunately due to his condition did not recognize his name), who comforted me, distracted by the state, offered tea, gave medicines. I thank him for his attention. Another huge thank you unfamiliar doctor, flying from New York. He really helped me. I did not even notice as we landed, so everything was smooth and calm. Our whole family thanks you for your hard work.

Good afternoon!
Flew flight 06.12.2016g N4-729 Moscow - Orenburg, faded boarding talon.Prosba send a certificate confirming my perelet.Dannaya information needed to fill the advance otcheta.Spasibo for ponimanie.Belikova Marina, 2166118016675 ticket number, passport 7011345081, your order № A1612206219716 ( reservation number № 19C9L2):

Good afternoon!
Flew 30.10.2016g. 2722 flight Bangkok-Moscow, the flight was detained for 10 hours, and therefore it was necessary to renew the ticket from Moscow to Nizhnevartovsk, of course for a fee.
The big request, send a certificate of delay flight number 2722, Surname Andreeva Nina, 1474216 reservation number.
This certificate is necessary for me to fill in the advance report on the reduced fare. Thank you for understanding.

I would like to know if they sent a certificate or not. I have been dragging for two months

Flew flight today 174 Ekaterinburg-Moscow orange danger level has been declared with the staff of komandirovki.V Moscow in connection with a snow burey.Ozhidali serious flight delays, but fortunately, we were detained only 1 hours. With the company Nordwind flew for the first time and was very pleased with the high professionalism of our commander korablya.Nezametno soared and very gently prizemlilis.Ochen want to say many thanks to him for a comfortable flight, but, unfortunately, I do not know his name and surname!

It is not possible to dial through the hotline. The flight was detained for two hours without explanation. The plane to Begishevo flew with a big delay. When they flew to Moscow, the plane to Peter had already departed. Half of the passengers noted as late. Tickets were gone, the damage was not reimbursed, they say not their fault. For the first time in such a situation, if the ticket was taken in one company by the north wind and because of their fault the airplane was detained, why they are not responsible for their passengers. Twenty-five passengers were thrown to the mercy of fate and bought a ticket from Moscow to St. Petersburg on other flights at their own expense. Someone from the passengers who had money with them bought tickets and flew away. Who did not have money, and this happens, waited 24 hours, but without result. Here this company which does not bear responsibility for its passengers, as if it should not fly. Representatives of this non-serious company send half-empty planes, and passengers are noted as late, and do not bear responsibility for people.

Outraged by the work of the company's employees - it is not possible to call the "hot line" - except for an answering machine, there are simply no competent employees there !! What is the point then to keep the staff, if you cannot even explain to people what the phrase "The flight is delayed by the decision of the airline" means - and delayed not by an hour, but by more than 7 hours? What caused this decision - an attempt to troubleshoot an aircraft, or an attempt to find at least something flying in your fleet during this time !? Ugliness!!! With this attitude, you will lose the last passengers!

My daughter and I flew 04.09.2016 from Aqaba (Jordan) to Moscow with the North Wind airline. There we flew with her a week earlier. Everything would be fine, if not quite outrageous situation that happened after the landing in Moscow at Sheremetyevo, terminal S. We forgot in the cabin a bag with things in the upper luggage compartment. I found this two hours after landing. During this time the plane has already been checked. According to the rules, the package should be transferred to the camera of forgotten things after cleaning. Until four in the morning I ran around the offices in an attempt to find out the fate of my things, while at the information desk they did not tell me that they were most likely just ... thrown away during the cleaning process !! This is the negligent attitude of the personnel of the aircraft and outraged the most, because there could be valuable things or documents! People arrive at night, tired, there may be different situations. I really hoped for the decency of the flight attendants, but I was deeply disappointed ... It is especially insulting that there is a camera of forgotten things! Is it so difficult just to do your job and help people! I recommend everyone - do not forget your things in the airplanes of this airline. Most likely, you will not see them again.

People are the real pigs! At regular such I do not see, apparently more expensive and less bydloty. When you exit the plane in the cabin rare srach- wrappers, napkins and other garbage, I want to ask you where you live pigs and grew.

We flew to the Dominican Republic, the flight is long, very tyazhelo.Samolet can be compared to a common carriage, narrow seat, sitting almost in the arms of a stranger, there is no place to pull the legs (and I have a small stature) .Even blankets are not enough, the food is not enough and does not vkusno.Edinstvennoe happy crew, pilots raised and planted plane as a feather, the stewards attentive and patient, answering all questions and pozhelaniya.Esli have a choice of the best fly another airline (have something to compare)

Why can not I register online? Order number 2166113842258. Answer, no such order net.Uzhe forces !!!

We are going to fly with you 19.07.16 1723 flight for the first time, and probably the last that kind of flight transfer to 7-8 hours, a whole day of paid vacation, this someone must kompesirovat

Who knows friends can be in your hand luggage to carry small backpacks?

Yes, you can even suitcases can be

We flew to Turkey. 1801,1812 flights. everything is great! Boeing 200 back and forth. stewardess politely answer the questions and requests. interior clean, before the arrival of passengers at the exit I was shocked by the human beastliness! it is difficult for a scavenge? write bad reviews probably easier. fed sandwiches and candy on the rise is not offered, but you can take with them if the main goal in life - it's food. takeoffs and landings is perfect! airline recommends

I flew on holiday with a small child, so the flight attendant surrounded him so much attention that he did not even cry once, and I was finally able to relax a little. Well, when the work is so complicated so kind and charming people. Good for you!

The developers of the aircraft must have been Chinese, because a normal person can not help that with ease, but at least with a minimum of comfort will be located in such a small space. Of course, everything is clean and tidy, but very close from what you feel after the flight like a squeezed lemon.

We took off + - via 10 minutes from the scheduled date. It turned out that was sitting in the second row, and saw literally the entire front of the cabin. As a result, he made to a conclusion that the next time you need to buy tickets in the first row, where a lot more space. But people have got quite adequate, no one complained about the inconvenience. And that could make a flight attendant, she's not to blame for such an arrangement places.

Flight delay was caused by the air carrier, but reimburse or pay for the extra time of my stay, considering that my travel voucher is already operational while I was sitting at the airport waiting for another flight, no one thought.

I regularly fly with the help of the North Wind and I want to say that for all the time I have had no complaints about the quality of the service. Maybe I was just lucky, but I never even got a flight. I want to believe that all airlines are also concerned about the comfort and reliability of their customers. The service is amazing, the food is always fresh and hot, however, it has all the negative qualities: old versions of airplanes that should be at least upgraded, or sometimes there is a feeling that they can crumble right in the air, and not Reaching the destination.

I flew with my daughter to Moscow, on my hands were not only tickets, but also the corresponding insurance. As a result, it turned out that the company's employees will not allow us on board until we buy a return ticket from this airline, explain what kind of stupidity is this? And if we were going to stay in Moscow at all and would not have flown back, would they force us to pay money for unnecessary tickets to us? They did not want to spoil their rest, they gathered for a long time to their relatives, they had to pay money for tickets and hand over those already bought. Extortionists, in another way representatives of this airline can not be named. Never again I will fly in the North wind, in Russia there are still a lot of worthy airlines that are not engaged in a scam.

The representative of the North Wind blatantly lies to people at the airport. There was a situation in which the flight was canceled and it turned out that the next free plane would only be in a day! We turned to a representative of the airline who said that I was quoting “Passengers are not allowed food and a hotel while waiting, since the cancellation of the flight does not depend on us” - how do you understand this? If you have made a commitment, please do it! As a result, most of the people did not want to sit at the airport for a day and began to exchange tickets. Only after I threatened to write a statement to the prosecutor's office, the young man, spreading in a smile, said that he would be taken to the hotel right away. So, before that, she did not rely on us, but here the attitude has changed dramatically? I would like to note that the flight did take place - after three days !!! Can you imagine if we were all this time sitting at the airport. No self-respecting company behaves this way with customers. An extremely negative impression.

Good evening.
North Wind flew for the first time, flying from Sheremetyevo Terminal C 1 30 1903 April Hurghada flight, the flight back to 04 May 1904.
I've traveled the world for years 20, different airlines, both Russian and foreign, but I met this rudeness for the first time. Starting from the check-in counters, the airline staff began to be rude ... I am a member of the Priority Pass program, but having contacted the business registration desk, the employee rudely sent me to the economy, and it would not be terrible if his refusal were polite and competent, but the employee Preferred to talk to me using obscene language in his speech, which in my opinion is an extreme disrespect to his clients. The continuation of our not very pleasant transportation was an airplane, a Boeing 777. Small armchairs, there is no legroom. I, of course, fit into it without any problems, but I weigh only 52 kg, but my husband weighs 115 kg, and for him the flight at 4,5 hours was extremely painful ... The food on board also leaves much to be desired. Under the guise of fish, inedible cutlets are served, pasta was digested, ham smelled of ham ... a bun is stale, and the waffle was first melted, then frozen and served for lunch. The plane was very stuffy, and we tried to call the flight attendant to ask for water, but nobody paid any attention to us at all, and it lasted for about 20-30 minutes until my patience was over. When I was already up, I noticed that they were sitting on the fence, and they were chatting cute with each other. I nodded to the girl asking her to come, since I do not like to walk on the plane during the flight, and prefer not to get up from the seat, being in it with the seat belts fastened, she ignored me, but it was clearly visible that she noticed me. I waved to her, she also decided to ignore this gesture, which forced me to make some incomprehensible movements with my hands over my head, point at her with my hand and beckon to me. Only after that, she decided to come up to me with great indignation, and to make a remark that I was not behaving properly, and I should not treat her like that, that I could come up myself if I needed something, and that the water They are not so many on board. When she brought it to me, she did not just pass a glass of water, and commented that it was all they had, and practically splashed it on me.
The flight back was, of course, popriyatney, flight attendants were calm and polite, while all the other drawbacks remain.
More use of the airlines do not want the services.

Yekaterinburg fly-charm, through Pegasus 757 Boeing, the aircraft is in excellent condition, seen from the leaky basins and seats himself a flight to either side is fine, back to the pilot told what kind of country we fly many times, often joking .. food, service, blankets, water etc. without any problems, Stuart smiled at them different zasantsy constantly thwarted deliver food and drinks. At comparable service with Aeroflot. Places in planes elegantly compared to A320 (sprat iwashi). I advise.

When buying a tour in January in the Dominican Republic was not the choice of the airline, as the Only the North wind flew from Ekaterinburg, but on 4 December all flights were canceled and I had to transfer the flight of paid tour from Moscow to the same airline ... I would say ahead if I knew the development of events earlier, I would choose to fly by regular flight to Dominican Republic Transaero. The north wind does not advise anyone and I will not fly with them myself !!!! The delays and the transfer of the flight were four times, the queue for registration was huge (because the Charter did not have the opportunity to register via the Internet itself), the planes were old, it was creepy, the servants were hamovatoe stewardesses, the food was disgusting, no screens and views of films with such a long flight , Planes are ancient !!!! But one plus - takeoff and landing at the highest level, it's a pity that such professional pilots fly on such junk ....

I was advised by a friend of the North Wind airline. I decided to use this airline. I liked it all very much. The pilot relayed the information, and we took off, and very well. Everything was just super. The flight attendants are lovely and smiling. Drinks were offered, both cold and hot, food and magazines. During the flight, the flight attendants communicated with the passengers. The landing was also calm. I like it. In the future I will use the North Wind airline.

I flew by the North Wind airline on a Khabarovsk-Antalya flight. I flew in business class. It is very convenient that there are only 12 seats in business class. We flew very well. There is a lot of space in the cabin, and it is very convenient. The food is delicious, a wide variety of drinks. The salon itself and the toilets are clean, I liked everything very much, thank you very much.


Blog and articles